Teller (Part-Time) - Austin, TX

About the role

A Teller provides superior quality customer service and a positive banking experience for customers. They process transactions including cashing checks, receiving and processing deposits and withdrawals, making transfers, balancing teller drawer and other assistance as requested. They ensure accurate and timely processing of transactions in accordance with established teller policies and procedures.

Responsibilities

• Operate and maintain a cash drawer including posting deposits, withdrawals, transfers, loan payments and cashing checks.
• Maintain accurate details of each transaction.
• Prepare daily general ledger entries.
• Perform vault functions, as necessary.
• Assist with daily balancing of coin machine.
• Assist customers/potential customers with account or product inquiries.
• Balance teller drawer, verify accuracy of posted transactions.
• Promote the bank’s products and services; consistently cross-sell bank products at every opportunity.
• Make a concentrated effort to solve customer problems.
• Promote and maintain positive relations with all contacts, customers and potential customers.
• Support and promote the Bank vision, mission and core values, organizational structure and policies and procedures.
• Comply with federal and state regulations as well as all established Bank policies and procedures.
• Other duties as assigned.

Requirements

• High School Diploma or G.E.D.
• At least six (6) months prior experience in the retail industry.
• At least six (6) months of cash handling experience.
• Strong customer relations and interpersonal skills.
• Skills should include typing, PC, 10-key calculator, and ability to handle large quantities of currency.
• Good problem-solving skills and solid decision making.
• Effective communication, prioritization and organization of work activities.
• Mental concentration is necessary for handling frequent interruptions and working in a fast-paced environment.
• Position can be mentally and physically stressful, requires standing for most of the work day, and requires lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 25 pounds.
• Must be able to work flexible hours as scheduled Monday through Saturday.
• Must be able to be physically present in the Bank to perform job duties.