Teller Part Time

About the role

Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, you may recommend bank products or refer clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth while maintaining high customer service and procedural standards. Fulfill retail banking products through referral-based leads, prospecting lists, or self-sourcing. Monitor and maintain control of cash.

Location: On site at the location listed in the job posting. Hours: Average 25 hours weekly, not to exceed 30.

Responsibilities

• Handle a cash drawer; ensure proper control of cash drawer; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers, and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including the processing of all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with current guidelines.
• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Assist clients with select service needs to ensure an excellent overall client experience.
• Enhance individual knowledge by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
• Identify cross-selling opportunities and refer clients/prospects to the appropriate team.
• Promote bank products and services to further enhance client relationships.
• Maintain compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
• Perform all other job-related duties as assigned.

Qualifications

• High school diploma or GED required.
• 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.

Skills

• Proficiency with Microsoft Office Suite.
• 10-key calculator and coin counter operation.

About Us

First Horizon Corporation is a leading regional financial services company dedicated to helping clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefits

• Medical with wellness incentives, dental, and vision.
• HSA with company match.
• Maternity and parental leave.
• Tuition reimbursement.
• Mentor program.
• 401(k) with 6% match.