teller - part time

About the role

Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments to consistently deliver a superior level of customer service.

Responsibilities

• Strong knowledge of bank products and services, with the ability to recognize customer needs and cross-sell bank products.
• Participate in the bank's referral program, utilizing applicable technology and/or programs to effectively show results and meet specific referral goals on a weekly, monthly, quarterly, and/or yearly basis.
• Operate and balance a terminal and cash drawer daily.
• Accept and process transactions including savings, checking, Holiday Savings account, loan payments, SDB rental payments, money orders/official checks, and cash withdrawals.
• Accept checks for cashing in accordance with FNB check handling procedures.
• Participate and successfully complete all required training courses.
• Assist with duties associated with money shipments/orders and perform additional branch duties outside transaction processing.
• Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures.
• Make outbound sales calls to current and prospective clients.
• Flexibility with work schedules to accommodate branch staffing requirements.
• Maintain confidentiality of all customer business and personal information.
• Accept responsibilities and projects as assigned by a supervisor to add value for Farmers National Bank.
• Work positively in a team environment with coworkers and the public.
• Other duties as assigned.

Requirements

• High School diploma or General Education degree (GED).
• Proven cash handling experience.
• Basic computer skills and knowledge, including use of a calculator, typewriter, phone, fax machine, and other office equipment.
• Customer service and/or sales experience at any level.

Skills

• Sales Experience (preferred)
• Cash Handling (required)
• Customer Service (required)