Teller (Part-time)
About the role
Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals.
Responsibilities
- Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
- Accurately and efficiently process customer transactions while following all policies and procedures.
- Identify customer needs and refer them to colleagues for additional financial solutions.
- Promote current offers, products, and services that benefit customers.
- Answer questions and resolve customer concerns with professionalism and care.
- Serve as a point of contact for customers, addressing their needs and inquiries.
- Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
- Demonstrate and educate customers on digital and self-service banking tools.
- Collaborate with team members across multiple branches to ensure seamless service.
Requirements
Required Education & Experience:
- A high school diploma or equivalent combination of education and experience.
- Up to 2 years of demonstrated customer service experience.
Preferred Experience
In retail banking, cash handling, or financial services.
Qualifications
None specifically listed in the job posting.
Skills
Customer service skills, accuracy, attention to detail, ability to handle cash, and interpersonal skills.
Benefits
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.
Pay
$17.00 - $22.96 per hour
Schedule
Nightly shift