Teller (Part-time)
Associated Bank · Rockford, IL · 2 wk ago
Sales$17–$22.96/hrPart-time
About the role
Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals.
Responsibilities
- Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
- Accurately and efficiently process customer transactions while following all policies and procedures.
- Identify customer needs and refer them to colleagues for additional financial solutions.
- Promote current offers, products, and services that benefit customers.
- Answer questions and resolve customer concerns with professionalism and care.
- Servicing vaults, night drops, and ATMs as assigned.
- Demonstrate and educate customers on digital and self-service banking tools.
- Collaborate with team members across multiple branches to ensure seamless service.
Requirements
Required Education & Experience:
- High school diploma or equivalent combination of education and experience
- Up to 2 years of demonstrated customer service experience
Qualifications
Preferred Experience:
- In retail banking, cash handling, or financial services
Skills
Skills required for the role include:
- Excellent communication and interpersonal skills
- Attention to detail
- Ability to handle multiple tasks simultaneously
- Knowledge of banking products and services
Benefits
Grow your career with us! We offer a range of benefits including:
- Retirement savings including both 401(k) and Pension plans
- Paid time off to volunteer in your community
- Opportunities to connect with others through our diversity-focused Colleague Resource Groups
- Competitive salaries with professional development and advancement opportunities
- Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more
Pay
$17.00 - $22.96 per hour
Schedule
Full-time position