Teller P/T - Roebuck

Schedule

Monday, Thursday, Friday.

Benefits

Benefit Eligible!

Role Overview

Responsible for providing quality service to the membership while conducting front‑line transactions.

Essential Functions & Responsibilities

• Receives and processes financial transactions, including deposits, withdrawals and loan payments; sells consignment items, cashier checks, travelers checks to members; transfers amounts from member accounts as directed; may handle safety deposit rental income.
• Balances cash drawer and daily transactions; notifies Head Teller of any discrepancies.
• Posts transactions to member accounts and maintains member records in accordance with all established credit union procedures and guidelines.
• Welcomes members and provides routine information concerning services; directs members to appropriate department for specific information and service.
• Prepares Currency Transaction Reports and reports suspicious activity for Head Teller's review.
• Cross‑sells Credit Union services.
• Performs a variety of miscellaneous tasks including processing night drop and ATM deposits.
• Performs other job‑related duties as assigned.

Performance Measurements

• Provide friendly, professional, personal service to all members and employees, maintaining a Quality Loop score of 6.7 or higher.
• Balance your drawer daily and accurately post transactions with minimal errors.
• Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
• Maintain a dependable record of attendance and timeliness.
• Maintain a professional work environment and business‑like appearance.

Experience

One month to twelve months of similar or related experience. Six months cash handling preferred.

Education

A high school education or GED.

Interpersonal Skills

Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.

Other Skills

• Ten‑key calculator and computer keyboard proficiency by touch.
• Strong attention to detail for numbers and names.
• Good judgement to evaluate identities, accounts, checks, and currency.
• Ability to use an online computer system, organize transactions, and accurately handle large sums of money.

Physical Requirements

Light lifting required.

Preferred Skills

SalesService

Preferred Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Dedicated: Devoted to a task or purpose with loyalty or integrity.
• Team Player: Works well as a member of a group.

Preferred Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.