Teller/New Accounts

About the role

Provides quality service and develops long term customer relationships. Receives and pays money to bank customers and maintains accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions. Performs duties, which include selling and opening new accounts, closing accounts, and advising customers on all bank services.

Responsibilities

• Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service related duties.
• Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
• Performs operational duties as required, which may include: vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports.
• Responsible for opening and closing individual and commercial deposit accounts. Must obtain appropriate BSA information and business documents for account opening.
• Prepares all paperwork and assists the customer in signing the documents.
• Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers.
• Performs various customer service duties:
• Answering phone calls and assisting walk-in customers
• Initiating customer research
• Processing check orders
• Closing accounts
• Processing customer account printouts
• Sorting daily mail
• Assisting with NSF, Non-post, and collections
• Assisting customer with Safe Deposit Boxes
• Deposit verification for credit purposes

Requirements

• Requires standing for most of the work day, and requires lifting, carrying or moving heavy boxes or bags or currency and coin weighing up to 45 pounds.
• Manual dexterity, visual and aural acuity necessary to perform duties of the position.
• Prefer minimum of 24 months prior bank teller experience or other related cash handling experience may be considered.
• Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes.
• Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
• Knowledge of general banking principles and a willingness to participate in educational opportunities.

Benefits

Hours Needed: Mon - Fri 3pm – 7pm and rotating weekend hours include Sat 11am – 5pm and Sun 12pm – 4pm.

Pay

Not specified

Schedule

Not specified