Teller-Member Services Support Specialist (Floater)

About the role

The role involves providing support to members and customers in a variety of financial services including deposits, withdrawals, transfers, and account maintenance. This position requires excellent customer service skills and the ability to work independently.

Responsibilities

• Provide high-quality customer service to members and customers
• Process transactions such as deposits, withdrawals, and transfers
• Handle member inquiries and resolve issues efficiently
• Ensure compliance with all financial regulations and policies

Requirements

• High school diploma or equivalent
• At least 1 year of relevant customer service experience
• Strong computer skills, particularly with Microsoft Office applications
• Ability to work flexible hours including evenings and weekends

Qualifications

• Customer service certification is a plus
• Experience working in a fast-paced environment
• Excellent communication and problem-solving skills

Skills

• Microsoft Office Suite
• Customer service skills
• Financial services knowledge

Benefits

• Competitive salary
• Paid time off
• Health insurance options
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Variable schedule to accommodate member needs