Teller - Member Services - Full-time

Location: Marion and Harrison County. Final branch placement will be determined based on business needs and candidate preference, when possible. Member Experience Representatives may cover other locations or be assigned to a different home branch, based on operational need.

About the Role

This role is ideal for someone who enjoys helping people, building relationships, and developing a strong foundation in financial services. It can also serve as a starting point for growth into more advanced roles within the organization.

Responsibilities

• Listen attentively and respond promptly to members’ needs with a solution focused approach.
• Serve members across multiple areas, including the lobby counter, drive-thru, and office spaces.
• Assess member needs and recommend appropriate financial products and services.
• Process a variety of financial transactions, including deposits, withdrawals, transfers, check cashing, and payments.
• Maintain and balance an assigned cash drawer in accordance with established policies and procedures.
• Open and maintain accounts, debit cards, term share certificates, and online banking services.
• Maintains trust and responsibility by keeping all member information confidential and in a secure location.
• Stay current on—and ensure compliance with—all applicable policies, procedures, and regulatory requirements.

Requirements

Basic Qualifications

• Must be legally eligible for employment in the United States.
• Must be 18 years of age or older.
• Must have obtained a high school diploma or GED.
• Must be available to work a schedule rotation based on operating hours.

Preferred Qualifications

• One to three years of related experience, such as customer service, retail, or teller work.
• Strong communication and member service skills.
• Proficiency with computers, calculators, and related software.
• Accurate cash handling and solid, basic math skills.
• Demonstrated professionalism, courtesy, and tact.
• Self-motivated, solution oriented, and detail focused.
• Ability to work effectively in a fast-paced environment and proficiently manage multiple tasks.
• High accuracy when working with numbers and confidential member information.
• Strong analytical skills to support sound decision-making in member transactions.

Benefits

• Paid Time Off
• Paid Holiday Time
• Comprehensive benefits package; Medical, dental, vision insurance, plus more great benefits to support your life and well-being.
• 401(k) with employer match.

Pay

Starting Pay: From $18.00 per hour, commensurate with experience and qualifications.

Schedule

Job Type: Full-Time, Non-Exempt, 40 Hours Per Week. Hours: Monday - Saturday, based on operational need.