Teller - Lihue Branch (Part-Time 30 hours/week)

About the role

Tellers at Central Pacific Bank are the face of the company to both customers and non-customers. Their primary responsibilities include processing routine financial transactions such as deposits, withdrawals, advances, loan payments, and merchant transactions. They also provide a warm welcome to every customer who visits the branch.

Responsibilities

• Delivers personalized customer service and looks for ways to exceed customer expectations.
• Tackles a variety of financial transactions, including check cashing, cash deposits, loan payments, and counting currency and coin accurately.
• Maintains accurate records of each customer in accordance with the bank’s policies and procedures.
• Answers customer questions with a can-do attitude, regardless of complexity or technicality.
• Complies with all security procedures and bank regulations applicable to the position.
• Maintains working knowledge of the bank’s policies and procedures relevant to the position.
• Safeguards assigned, branch, and customer cash according to security procedures.
• Refers customers to appropriate financial products and services based on their needs.
• Participates in branch or bank-wide campaigns to meet and exceed individual and team goals.
• Maintains and submits customer referrals and reports as required.

Requirements

• Teller I: 6 months or more of experience in cash handling and customer service.
• Teller II: 1+ year(s) of experience in cash handling and customer service, 1+ year(s) of experience in a Financial Institution, and/or Teller experience.

Qualifications

• Education: High School Diploma or equivalent required.

Skills

• Active Listening
• Effective Oral and Written Communication
• Action and Solution-Oriented
• Thoroughness

Benefits

Central Pacific Bank offers a supportive and inclusive work environment where employees are encouraged to grow and contribute positively to the communities they serve. The bank values its employees' contributions and provides a range of benefits designed to support their well-being and career development.

Pay

The pay for this role is competitive and commensurate with experience and qualifications.

Schedule

The schedule for this role typically includes regular business hours, with occasional evening and weekend shifts as needed.

Company Information

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. As an Equal Opportunity Employer, we are dedicated to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by law.