Teller- Independence MO

About the role

At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom. We’re more than a credit union—we’re trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation. As a Teller, you will be the welcoming face of CommunityAmerica, delivering friendly, accurate service while handling financial transactions.

Responsibilities

• Greet each Member with warmth and professionalism, listen actively, and provide tailored solutions that meet them where they are on their financial journey.
• Build trust, answer questions, and support Members in reaching their financial goals through member-centered service.
• Connect Members with products, services, and specialists that align with their goals, helping them take the next step toward financial success.

Requirements

• High school diploma or equivalent required; bachelor’s degree preferred.
• Minimum of 2 years of customer service experience (financial or retail preferred); bachelor’s degree may substitute for experience.
• Cash-handling skills with strong attention to detail.
• Ability to build rapport and respond thoughtfully to Member needs.
• Strong critical thinking and decision-making abilities.
• Self-motivated, with the ability to work independently and collaboratively.
• Excellent verbal and written communication skills.
• Commitment to confidentiality and professionalism.
• Comfort with technology and a willingness to learn new systems.

Benefits

• Competitive Pay: Strong pay plus performance-based incentives through our Bi-Annual Performance Share Plan.
• Comprehensive Benefits: Access health, dental, vision, and retirement plans—with a focus on your physical and mental well-being.
• Award-Winning Culture: Join a team that takes pride in its mission and thrives in a meaningful, values-driven environment.
• Connection & Collaboration: Be part of a community that fosters caring relationships, teamwork, and mutual support.
• Growth & Development: Benefit from clear career pathways and ongoing learning opportunities to help you grow professionally.