Teller I (SA) (PT)

ESSENTIAL DUTIES

• Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
• Accurately process a high volume of customer transactions, including deposits, withdrawals, payments, transfers, and check cashing, verifying endorsements, placing Reg CC holds, cash advances, etc.
• Consistently apply banking policies, procedures, and regulatory requirements across a variety of transaction types
• Retain and correctly apply transaction rules, limits, holds, documentation requirements, and exception handling
• Perform required verification and control steps to ensure accuracy, compliance, and risk mitigation
• Maintain a balanced cash drawer by accurately accounting for all cash received and disbursed
• Manage multiple tasks simultaneously while maintaining focus and accuracy in a fast-paced environment
• Identify discrepancies, exceptions, or potential risks and escalate appropriately
• Adhere to all security, audit, and internal control standards
• Deliver professional, courteous, and efficient service while managing frequent interruptions

Qualifications

• High school diploma or GED
• Prior cash-handling experience required
• Demonstrated ability to retain, recall, and consistently apply detailed procedural information
• Strong attention to detail and ability to maintain focus while performing repetitive and regulated tasks
• Ability to follow multi-step processes and exercise judgment within established guidelines
• Strong reliability, accountability, and integrity when handling cash and confidential information
• Bilingual in English and Spanish required
• Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)

ORGANIZATION

• This position reports to the Service Manager
• This position does not oversee other positions

TRAINING REQUIREMENTS

• All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function

COMMUNITY INVOLVEMENT

• Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity
• All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve

LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.