Teller I (Part-time) (Bilingual in Spanish)

Summary

Job Title: Teller I (Part-time) (Bilingual in Spanish)

Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us.

Essential Duties And Responsibilities

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record.
• Responds to clients’ needs and inquiries in a courteous and friendly manner.
• Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering.
• Refers customers to an internal team of experts when additional financial goals and needs are recognized.
• Edicates clients on bank technology, such as mobile and online banking, ATM and ITM.
• Aids branch and fellow team members by achieving goals and sharing responsibility of daily tasks.
• Ensures safe and sound banking practices, including adherence to all applicable laws and regulations.
• Aid in opening and closing the branch, following procedures set by corporate security.
• Performs other miscellaneous duties as assigned.

Qualifications

• Fluent in English and Spanish preferred
• Strong math and problem solving skills
• Excellent interpersonal and customer service skills with the ability to cross sell products and services
• Maintain confidentiality of client transactions and bank records
• Team-oriented, possess a positive attitude and work well with others
• Strong oral and written communication skills
• Ability to operate standard office equipment, such as, computer work stations, calculators, and copier
• Strong organizational skills and detail-oriented with high degree of accuracy
• Willingness to travel to other locations as necessary for branch coverage.

Supervisory Responsibilities

None

Education And/or Experience

• High School diploma or equivalent required
• Customer service experience required
• Experience working in an environment with individual and team goals preferred, one year of cash handling experience preferred

Computer And Software Skills

• Skilled in operation of a personal computer, including Microsoft Word and Excel.
• Google Suite
• IBS
• Salesforce
• Certificates, Licenses And Registrations