Teller I (Bilingual in Spanish)

Summary

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities.

Job Title

Teller I (Bilingual in Spanish)

Essential Duties And Responsibilities

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record.
• Responds to clients’ needs and inquiries in a courteous and friendly manner.
• Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering.
• Refers customers to an internal team of experts when additional financial goals and needs are recognized.
• Edicates clients on bank technology, such as mobile and online banking, ATM and ITM.
• Aids branch and fellow team members by achieving goals and sharing responsibility of daily tasks.
• Ensures safe and sound banking practices, including adherence to all applicable laws and regulations.
• Aid in opening and closing the branch, following procedures set by corporate security.
• Performs other miscellaneous duties as assigned.

Qualifications

• Strong math and problem solving skills.
• Excellent interpersonal and customer service skills with the ability to cross sell products and services.
• Maintain confidentiality of client transactions and bank records.
• Team-oriented, possess a positive attitude and work well with others.
• Strong oral and written communication skills.
• Ability to operate standard office equipment, such as, computer work stations, calculators, and copier.
• Prioritize; handle multiple tasks; and work independently.
• Strong organizational skills and detail-oriented with high degree of accuracy.
• Willingness to travel to other locations as necessary for branch coverage.

Supervisory Responsibilities

None

Education And/or Experience

• High School diploma or equivalent required.
• Customer service experience required.
• Experience working in an environment with individual and team goals preferred, one year of cash handling experience preferred.

Computer And Software Skills

• Skilled in operation of a personal computer, including Microsoft Word and Excel.
• Google Suite.
• IBS.
• Salesforce.
• Certificates, Licenses and Registrations: None.