Teller I

About the role

Rogue Credit Union is a member-owned, not-for-profit financial cooperative in the Rogue Valley, serving select Oregon, California, and Idaho counties. The role involves processing financial transactions, assisting members, and promoting credit union products.

Responsibilities

• Receives and accurately processes member financial transactions, including deposits, withdrawals, loan payments, money orders, transfers, disputes, statement/check copies, safe deposit boxes, etc., as directed.
• Demonstrates a basic understanding of financial transactions and processes. Possesses knowledge of Rogue's products and services.
• Responds to member's requests, problems, and complaints, and/or directs members to the proper person for specific information and assistance. Demonstrates ownership and follow through with all member requests.
• Collaborates with, and assists, other departments/branches to maintain unsurpassed service across all areas of the credit union.
• Promotes a culture of deepening participation by effectively cross selling credit union products and services to meet the member's needs.
• Accurately maintains and balances cash drawer and daily transactions, ATM's, vault, cash/coin vaults, dispense machines, etc. Completes branch specific opening and closing duties.
• Proactively performs other duties as needed or assigned.

Requirements

Experience: One month to twelve months of similar or related experience. Education: A high school education or GED. Physical Requirements: Some lifting required (up to 30 pounds), continuous standing and walking. Finger dexterity. Occasional talking and hearing in person and on the telephone. Continuous clarity of vision at 20 inches or less and continuous clarity of vision at 20 feet or more. Work Environment: Normal workday with occasional overtime. Will require working Saturdays and a rotating, flexible schedule. Exposed to potentially hazardous conditions, i.e., robbery.

Skills

• Good communication and listening skills: ability to multi-task, operate 10 key calculators, must have good computer and keyboarding, and cash handling skills.
• Demonstrate attention to detail and accuracy in their work.

Benefits

N/A

Pay

N/A

Schedule

N/A