Teller I

About the role

RCB Bank seeks a dynamic individual to join our team as a Teller. This position provides excellent customer service while accurately and efficiently processing financial transactions in accordance with bank policies, procedures, and regulatory requirements.

Responsibilities

• Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
• Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
• Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
• Balance drawer at the end of shift and report any outages to Teller Supervisor.

Requirements

• You can communicate clearly and effectively with customers and co-workers.
• You understand basic fraud indicators and are committed to proper escalation procedures.
• You can manage multiple tasks/projects and deadlines simultaneously.
• You care about your community and have a desire to be involved.

Qualifications

• Customer service and cash handling experience
• High school diploma or GED
• Successful completion of teller essentials training program after hire

Skills

• Excellent communication skills
• Basic fraud indicators knowledge
• Ability to multitask and prioritize
• Caring attitude towards community involvement

Benefits

• Medical Plan
• Prescription Drug Plan
• Teladoc™
• Dental Plan
• Vision Plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D Insurance
• Disability Plans
• Life Assistance Plan (EAP)
• Multiple Supplemental Plans
• Sick Leave
• Paid Federal Holidays
• Vacation and PTO
• 401(k) ESOP

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and may vary based on business needs.