Teller Float - Region North

Nature and Scope

Performs transactional duties to serve members by receiving or paying out funds with high accuracy, through the use of a cash drawer and computer terminal, at a temporarily assigned Landmark branch or location. Provides cash receipt and payment services in accordance with credit union policies and procedures. Presents and explains a basic number of credit union products and services to members. Represents the credit union in a positive and professional manner. May assist supervisor or trainer in the training of new tellers.

Requirements

• High School diploma or equivalent
• At least six months of previous experience as a Teller in a financial institution
• Proven ability in cross selling from the teller line
• Demonstrated knowledge of all savings products, their benefits, and features
• Must possess excellent verbal and written communication skills, problem solving skills, organizational skills, and the ability to work independently and within deadlines
• Must have experience or be able to gain proficiency in all programs and systems used for this job
• Must develop a thorough understanding of company policies and procedures as they relate to this position
• Must comply with all company policies and procedures and all job-related State and federal laws and regulations
• Must be able to stand for long periods of time
• Valid driver's license
• Use of personal vehicle to drive to any Landmark branch or location on any scheduled workday

Principal Accountabilities

All below responsibilities will be performed at a temporarily assigned Landmark location or branch for the Floating Teller position. Location may be changed at any time.

• Provides friendly, courteous, and expedient teller and other related services, including those for business accounts, to members resulting in a balanced cash drawer daily
• Cross-sells other services to members
• Performs opening/closing duties as needed (with manager on site)
• Performs overrides for other associates as needed
• Performs check and cash verifications for other associates as necessary
• Balances the ATM as instructed (if not performed by an outside source)
• May be responsible for accessing and balancing the vault
• May be asked to serve as a mentor; training, motivating, or assisting other associates when needed
• May be cross trained to help in other positions within the branch
• May be required to attend training at headquarters or an off-site location
• Performs other duties as assigned