Float Teller East Region - FT

About the role

Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. This position requires the Teller to float between Westfield Bank locations.

Responsibilities

• Adheres to established Westfield Bank customer service standards.
• Provides information regarding bank products to all potential customers both retail and commercial.
• Independent performance of all teller transactions and related services.
• Maintains security of cash drawer.
• Proves cash drawer at end of day.
• Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
• Assists in resolving customer problems as they arise.
• May assist with balancing the ATM.
• Assist customers with Safe Deposit.
• Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
• Must adhere to all bank and regulatory policies and procedures specific to position.
• Assumes Additional Responsibilities As Requested.

Requirements

• Amount of Travel Required: Local Travel to all locations as needed.
• Must be available to travel to locations including the following area: East Area: Holyoke, Ludlow, South Hadley, Ware.

Qualifications

High School Diploma or GED required. Minimum of 6 months of previous cash Handling And Customer Service Experience Preferred. Ability To Float between Westfield Bank branches.

Skills

• Accountability
• Customer Relations
• Decision Making/Judgment
• Job Knowledge
• Quality

Pay

$17.55 - $25.19 hourly, plus $1.00 hourly differential on top of base rate.

Schedule

Full-Time.