Teller - Cumberland
Coastal1 Credit Union · Cumberland, RI · 1 wk ago
Customer ServiceFull-time
Job Responsibilities
- Provide excellent member service from start to finish with each member.
- Process all member transactions accurately and promptly; these include withdrawals, deposits, check cashing, loan payments, cashier’s checks, money orders and inquiries.
- Perform transactions discreetly and confidentially.
- Follows established processes and guidelines in daily activities to do what is right for members and Coastal1 Credit Union, adhering to all applicable policies, laws, and regulations.
- Completes assigned compliance training within required time frames.
- Affords assistance to members with general account questions within the scope of their role from start to finish.
- Knows when to refer members to the appropriate team member for additional more in-depth services.
- Prioritizes learning about products and services and navigate internal portals to find answers in an efficient manner.
- Performs other duties as required.
Requirements
- A high school diploma or equivalent.
- Prior cash handling experience.
- Previous customer service experience preferred.
Qualifications
Education and experience requirements include a high school diploma or equivalent, prior cash handling experience, and previous customer service experience, if available.
Benefits
- Medical
- Dental
- Vision
- Paid time off
- On-site fitness center
- 401(k) with a company match
- Employee homebuyer assistance
- Plus, much more!
Pay
Competitive pay is offered at Coastal1 Credit Union.
Schedule
The schedule for this position is not specified.