Teller- Collegedale, TN

UNIFY Financial Credit Union is now CommunityAmerica Credit Union. As of November 1, 2025, CommunityAmerica and UNIFY Financial Credit Union have joined forces. This merger is about growth with purpose, allowing us to expand our reach and help even more people across the country get on a path to thrive and achieve financial peace of mind. We’re more than a credit union—we’re trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation. Our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom.

Responsibilities

• Greet each Member with warmth and professionalism, listen actively, and provide tailored solutions that meet them where they are on their financial journey.
• Deliver friendly, accurate service while handling financial transactions.
• Build trust, answer questions, and support Members in reaching their financial goals through member-centered service.
• Connect Members with products, services, and specialists that align with their goals, helping them take the next step toward financial success.

Requirements

• High school diploma or equivalent required; bachelor’s degree preferred.
• Minimum of 2 years of customer service experience (financial or retail preferred); bachelor’s degree may substitute for experience.
• Cash-handling skills with strong attention to detail.
• Ability to build rapport and respond thoughtfully to Member needs.
• Strong critical thinking and decision-making abilities.
• Self-motivated, with the ability to work independently and collaboratively.
• Excellent verbal and written communication skills.
• Commitment to confidentiality and professionalism.
• Comfort with technology and a willingness to learn new systems.
• Bilingual preferred.

Benefits

• Competitive pay of $25.00 an hour plus eligibility for our Bi-Annual Performance Sharing Plan.
• Access to health, dental, vision, and retirement plans with a focus on physical and mental well-being.
• Award-winning, values-driven culture that takes pride in its mission.
• Connection and collaboration in a community that fosters caring relationships, teamwork, and mutual support.
• Growth and development through clear career pathways and ongoing learning opportunities.