Teller Bilingual Spanish Preferred (Not Required)
Description
The Teller is responsible for greeting members and potential members, identifying their perceived and unperceived needs, and processing transactions promptly and accurately. This position promotes quality member service, via the telephone or in person. Utilizes a thorough credit union product knowledge, exceptional cross-selling and service skills, and a professional demeanor to assist each member. Performs exceptional service, working both independently and as a team.
Why Climb Credit Union?
As not-for-profit and member-owned financial cooperatives, credit unions return earnings to members in the form of better rates, lower fees, and great services. Be a part of a movement that pays it forward!
Climb Credit Union was founded in 1951. We're a stable, successful, and growing financial institution, which is why we need you!
- A suite of outstanding benefits is available to employees who work 20 or more hours a week.
- Healthcare, dental, and life insurance
- 401(k)
- Personal time off
- Volunteer time off
- 16 hours of paid time off
- 11 paid holidays
- Employee assistance plan
- Tuition reimbursement
- Employee loan rate reduction
- Discounts on Climb Credit Union loans and services
- Check out this video to learn what drives us at Climb and how we make a difference every day, https://www.youtube.com/watch?v=XPGES8a9OSs (Spanish)
PERKS OF CLIMB CREDIT UNION
- 401K employer match to 100% of 6% of your contribution
- Medical, dental, and vision insurance
- Paid time off (PTO)
- Two additional personal days (Floating)
- Volunteer time off (VTO)
- Eight free mental health counseling sessions
- Tuition reimbursement
- Employee loan rate reduction
- Discounts on Climb Credit Union loans and services
- Employee events throughout the year
Requirements
- Greet members and potential members, answer all product and service inquiries, and resolve problems within authority.
- Refers issues beyond their authority to the next level, along with their recommendations.
- Identifies cross-sell opportunities and cross-sells services/products beneficial to members in accordance with the credit union’s standards and goals.
- Performs member transactions, within authority, accurately, efficiently with good audit trail within credit union guidelines and policies.
- Affirms that appropriate records are maintained and required reports/tasks processed.
- Maintains a balanced check run and cash drawer at all times.
- Performs other related duties as assigned.
Qualifications
- One year to three years of similar or related experience.
- A high school education or GED.
- Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion.
- Able to operate a 10-key calculator, typewriter, and computer keyboard.
- Able to lift up to 20 pounds.
- Bilingual Spanish preferred, however not a requirement.
Pay
This is a full-time, non-exempt position starting at the pay rate of $19.00 per hour, which will be adjusted based on experience, education, and qualifications.
Schedule
Not specified.