Jobs · Finance · Utah

Teller/Banker (Westwood)

Security Service Federal Credit Union · Taylorsville, UT · 1 mo ago
FinanceFull-time
We need to output HTML fragment with sections: About the role? The posting includes "What You Will Do" and "What We Require" and "Ideal Candidate Will Have". We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each section heading. Only include sections with real specific content. No placeholder like "commensurate with experience". No Pay/Benefits/Schedule unless stated. The posting does not mention pay, benefits, schedule explicitly (though mentions flexible work schedule during normal business hours, never work another Sunday). That's schedule info: "Able to maintain a flexible work schedule during normal business hours--never work another Sunday!" That's schedule detail. So we can include Schedule section with that content. Benefits? Not mentioned. Pay? Not mentioned. So we include About the role (maybe "What You Will Do" maps to About the role or Responsibilities). Responsibilities: duties. Requirements: qualifications. Skills: maybe "Ideal Candidate Will Have" includes skills. We'll need to decide mapping. We must not repeat job title as heading. No Job ID. Remove boilerplate. We need to preserve all substantive info. So we need to include the content from each bullet. Let's extract sections: What You Will Do (responsibilities): - deliver first impression - become expert champion of products/services - build and nurture relationships by promoting checking/savings accounts, loans, credit cards, insurance services - only offer products/services that meet member's needs and contribute to financial success - be team player, support credit union in becoming America's Best by meeting sales goals, proactively identifying cross-sell opportunities, educating members on digital services - provide "universal" service and be cross-trained in both teller and banker functions (additional learning/growth) - completes any other job-related duties needed to help drive Vision, fulfill Purpose, abide by Values What We Require: - champion career growth, defined career path (most branch managers started as Teller/Banker) - Member Consultant I: High school diploma or equivalent. - Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience. - Customer-centric attitude focused on delivering great experiences while maintaining strict confidentiality. - Excellent interpersonal and communication skills with a goal-driven mindset. - Proficiency in computer software including Excel, Word, and Outlook. - Strong attention to detail, strong organizational skills and ability to focus in fast-paced environment. - Able to maintain a flexible work schedule during normal business hours--never work another Sunday! - May be required to travel to and from other branch locations for work and/or training. - At management discretion employee may be required to complete, within 180 days of request, federal registration as a Mortgage Loan Originator (MLO) as required by S.A.F.E. Act. - If registered, must maintain active registration, comply with all requirements of S.A.F.E. Act, including providing unique identifier, ensuring Registry updated with significant changes within 30 days, update employment and personal information in Registry as required. - If required to register as an MLO, will successfully pass a background check against GSA Excluded Parties List, HUD Limited Denial of Participation List, FHFA Suspended Counterparty Program list as required by secondary market investors. - Must maintain ability to pass any subsequent background checks against these lists and comply with all their requirements. Ideal Candidate Will Have: - Desire to learn and grow within the credit union. - Prior experience with banking or financial institution core systems and platforms. - Experience with recommending products and service that meet customer's needs. - Most successful Teller/Bankers able to ask appropriate high-impact questions to discover needs members didn't know they had. - Ultimate goal: ensure members are aware of what we offer so we can save them time and money. We need to map to headings: About the role (maybe summary), Responsibilities (duties), Requirements (qualifications), Skills (maybe ideal candidate). Could also have Qualifications separate from Requirements. But we can combine. We must not create sections with placeholder/filler. So we include sections where we have content. We have content for About the role? Could use "What You Will Do" as About the role. Or Responsibilities. Let's decide: Use About the role for a brief overview; Responsibilities for detailed duties. But we have only one block of duties. Could put that under Responsibilities. About the role could be a short paragraph summarizing role: maybe combine first sentence? But we must not invent or summarize away detail. We can't create new text not in posting. So we must only use existing text. We could put the "What You Will Do" block under About the role heading, and not have a separate Responsibilities. Or we could put it under Responsibilities. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose any of those headings that match content. We need to include a section only when posting has real, specific content for it. So we can include About the role with the "What You Will Do" content. Then Requirements with the "What We Require" content. Then Skills with the "Ideal Candidate Will Have" content. Also Schedule: we have schedule info within Requirements (flexible work schedule). Could extract that into Schedule section. But we must not duplicate content. If we move schedule info to Schedule section, we need to remove it from Requirements? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." We can reorganize but must keep all info. So we could extract schedule sentence and put it under Schedule section, and keep rest in Requirements. That's fine as long as we keep the sentence somewhere. Similarly, Benefits? Not present. Pay? Not present. Thus sections: About the role, Requirements, Skills, Schedule. We could also include Qualifications separate from Requirements but we have qualifications in Requirements; we could split but not needed. We'll output HTML fragment:

About the role

... (the What You Will Do block)

Requirements

  • ... each requirement as list items
But we need to use
  • for any list of duties/requirements/benefits, and

    for prose. So for requirements we should use list. For About the role maybe prose (p). For Skills also list. For Schedule maybe prose (p) as it's a single sentence. We need to ensure we don't repeat content. Let's extract each piece. About the role prose: combine the sentences from "What You Will Do". Could be multiple sentences; we can keep as

    with line breaks? Probably just one paragraph containing all sentences. Let's copy the block exactly: "You will often deliver the very first impression of the credit union to our members (credit union lingo for customers). You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long-lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services, to name a few. You will only offer products and services that meet our member's needs and contribute to their financial success. You will be a team player and support the credit union in becoming America's Best by meeting sales goals, proactively identifying cross-sell opportunities, and educating members on digital services available to them. You will provide "universal" service and will be cross-trained in both teller and banker functions to better serve our members. This means additional learning and growth opportunities for you! Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values." Note: The last sentence starts with "Completes" maybe should be "Complete". We'll keep as is. Now Requirements: list items. We need to capture each requirement bullet. Let's list: - High school diploma or equivalent. - Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience. - A customer-centric attitude focused on delivering great experiences to our members while maintaining strict confidentiality. - Excellent interpersonal and communication skills with a goal-driven mindset. - Proficiency in computer software including Excel, Word, and Outlook. - Strong attention to detail, strong organizational skills and the ability to focus in a fast-paced environment. - Able to maintain a flexible work schedule during normal business hours--never work another Sunday! - May be required to travel to and from other branch locations for work and/or training. - At management discretion employee may be required to complete, within 180 days of request, federal registration as a Mortgage Loan Originator (MLO) as required by the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act). - If registered, must maintain active registration, and comply with all requirements of the S.A.F.E. Act, including but not limited to, providing their unique identifier, and ensuring the Registry is updated with significant changes (i.e., name changes and reportable changes to legal or regulatory actions) within 30 days and must update employment and personal information in the Registry as required. - If required to register as an MLO, will successfully pass a background check against the U.S. General Services Administration (GSA) Excluded Parties List (EPL), the HUD Limited Denial of Participation List (LDP List), and the Federal Housing Finance Agency's (FHFA) Suspended Counterparty Program (SCP) list as required by secondary market investors. - Must maintain ability to pass any subsequent background checks against these lists and comply with all their requirements. We could break the MLO part into sub-items but we can keep as a single list item with sub-bullets? The instruction says use

    • for any list. Could nest lists. We'll keep top-level
        with
      • items; for the MLO we can have a
      • containing a
          for subpoints. Now Skills: Ideal Candidate Will Have. List: - A desire to learn and grow within the credit union. - Prior experience with banking or financial institution core systems and platforms. - Experience with recommending products and service that meet customer's needs. - Our most successful Teller/Bankers are able to ask appropriate high-impact questions in order to discover needs that our members didn't even know they had. - Our ultimate goal is to ensure our members are aware of what we offer so we are able to save them time and money. Note the last two are more statements but we can keep as list items. Now Schedule: we have "Able to maintain a flexible work schedule during normal business hours--never work another Sunday!" We'll put that as a

          under Schedule heading. We must ensure we didn't duplicate that sentence elsewhere. We removed it from Requirements list. So Requirements list will not include that sentence. Now check we preserved all other info. Let's verify each piece: From What You Will Do: all sentences included in About the role paragraph. From What We Require: we have all except the schedule sentence. List items: - High school diploma or equivalent. - Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience. - A customer-centric attitude focused on delivering great experiences to our members while maintaining strict confidentiality. - Excellent interpersonal and communication skills with a goal-driven mindset. - Proficiency in computer software including Excel, Word, and Outlook. - Strong attention to detail, strong organizational skills and the ability to focus in a fast-paced environment. - May be required to travel to and from other branch locations for work and/or training. - At management discretion employee may be required to complete, within 180 days of request, federal registration as a Mortgage Loan Originator (MLO) as required by the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act). - If registered, must maintain active registration, and comply with all requirements of the S.A.F

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