Teller (Part Time)

About The Role

Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.

Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals.

Balances and proves work daily, posting as required, and properly secures related receipts and records.

Includes the work of cash drawers, night deposit, vault, ATM and coin machines.

Processes deposits and withdrawals.

Cashes checks in accordance with Bank's policy.

Processes loan payments and other receivables.

Issues money orders and bank checks.

Processes payments to various "club" accounts.

Identifies and refers potential NEST clients to the appropriate source.

Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.

Processes incoming mail transactions.

Answers customer inquiries, received in person or by telephone, concerning account information, or refers customer to appropriate branch or Bank area.

Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.

Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.

Participates in the Branch Incentive Program.

Responsibilities

• Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.
• Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals.
• Balances and proves work daily, posting as required, and properly secures related receipts and records.
• Includes the work of cash drawers, night deposit, vault, ATM and coin machines.
• Processes deposits and withdrawals.
• Cashes checks in accordance with Bank's policy.
• Processes loan payments and other receivables.
• Issues money orders and bank checks.
• Processes payments to various "club" accounts.
• Identifies and refers potential NEST clients to the appropriate source.
• Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.
• Processes incoming mail transactions.
• Answers customer inquiries, received in person or by telephone, concerning account information, or refers customer to appropriate branch or Bank area.
• Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.
• Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.
• Participates in the Branch Incentive Program.

Qualifications

• High school diploma or equivalent.
• One year of retail banking experience preferred.
• Must be able to pass a background check.

Skills

• Excellent customer service skills.
• Ability to multitask and prioritize responsibilities.
• Strong attention to detail.
• Basic computer skills.

Benefits

• Professional growth opportunities.
• Employee perks & discount programs.
• Tuition assistance program.
• Incentive compensation program.
• Company holidays and paid time off.
• Use of the on-site fitness facilities at Red Bank and Toms River headquarter offices.

Pay

Compensation is commensurate with experience.

Schedule

Part-time schedule is available.