Teller

About the role

Bloom Credit Union is looking for an enthusiastic individual to join our team as a Teller in Grand Rapids. Our Tellers are responsible for providing members with professional and confidential service while handling their transactions by phone, in person, or by mail.

Responsibilities

• Balance your checks and a cash drawer every day and report any discrepancies to your supervisor.
• Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions to help members meet their financial goals.
• Manage time efficiently and take initiative within the branch; seek opportunities to develop or enhance knowledge.
• Demonstrate flexibility and a positive attitude when faced with complex situations.
• Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
• Answer phones promptly and professionally.
• Meet and exceed teller referral goals.
• Follow safety and security procedures regarding robbery and emergency situations, secure areas, and communicate suspicious activity to management.
• Understanding of all policies and procedures and compliance related issues, specifically BSA/AML and OFAC.

Requirements

• High school diploma or GED required.
• 1+ years of cash handling experience.
• Able to pass a background check.

Skills

• Positive team player mindset.
• Outstanding customer service skills.
• Excellent written and oral communication skills.
• Effective organizational skills and attention to detail.

Benefits

• Free benefit package (healthcare, dental, vision insurance, life, STD & LTD)
• Health Savings Account plus company contributions
• 401K plus up to 9% company contributions
• Paid time off (10 holidays, PTO, birthday day & volunteer time)
• Education reimbursement
• Annual merit raises
• Employee Assistance Program

Pay

Competitive salary

Schedule

Be able to work Monday - Friday, occasional Saturdays.