Teller

About the role

This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.

Responsibilities

• Effectively process customer transactions with a high level of integrity, accuracy and knowledge
• Support the sales process by identifying customer needs, promoting current promotional offers and referring customer to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services
• Maintain knowledge of WSB's core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts
• Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB's Mission
• Answer customer questions and resolve related account issues, including phone and in-person
• Keep abreast of industry trends, standards, and external factors that may affect the bank
• Recommend reasonable changes to policies, procedures, and products
• Operates in full compliance with internal policies/procedures, as well as applicable regulations/laws
• Other duties as assigned

Qualifications

Experience Required: 6 months of cash handling and/or customer service experience

Experience Preferred: 2-4 years cash handling and/or customer service experience

Education Required: High School diploma or general education degree (GED)

Additional education and/or experience: Co-op participation; and previous cash handling and/or retail experience

Pay

Starting salary is $18.00 an hour and up, depending on experience.

Benefits

• Outstanding Medical, Dental, and Vision Insurance
• 401(k) matching
• Employee Stock Ownership Plan
• Paid Time off
• Paid Holidays
• Flexible Spending Account
• Pet Insurance
• And so much more!

Schedule

Required to have your own cell phone.