Teller

About the role

Under general supervision, apply service principles to all interactions, process all member transactions while maintaining confidentiality, handle foreign currency transactions, and ensure the safekeeping of cash, foreign currencies and checks in compliance with regulations. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct. This position is onsite.

Responsibilities

• Uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of service excellence behaviors.
• Utilize the service excellence model to provide a memorable member experience at each touch point.
• Process accurate transactions including deposits, withdrawals, transfers, share drafts, money orders, cashing of checks, loan payments and foreign currency transactions (buy and sell foreign currency), while maintaining confidentiality of members’ accounts and ensuring the security of all cash in accordance with credit union procedures.
• Replenish ATMs, TCRs and coin machines as needed.
• Reconcile and complete any needed back up work at the end of the day; ensure safekeeping in the vault.
• Keep abreast of changing/new regulations, UNFCU products, procedures and technology.
• Perform additional responsibilities as assigned.
• Uphold UNFCU’s compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including:
  • Maintain awareness of and report suspicious activity
  • Complete all relevant BSA reports promptly and accurately (e.g., CTRs, SARs)
  • Complete annual BSA/AML/OFAC training

Requirements

• High School diploma or equivalent
• 1 to 2 years of cash handling experience
• Basic knowledge of financial branch procedures and practices
• Computer proficiency and working knowledge of MS Office
• Excellent organizational skills and service orientation
• Strong oral & written communication skills

Qualifications

• Bilingual in Spanish or French preferred

Who We Are

UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.

Pay

NYC Salary Range – $44,720 – $46,000 annually; compensation is commensurate to geographic location.