Teller
Tompkins Community Bank · Ithaca, NY · 2 days ago
On-siteFinance$18.25/hrFull-time
Responsibilities
- Engages clients warmly with a pleasant demeanor and uses their names.
- Aids clients in completing financial transactions accurately and efficiently.
- Ensures compliance with policies, procedures, and regulatory requirements.
- Builds relationships with clients by connecting them with other team members.
- Sells Cashier’s Checks, Redeems EE Savings Bonds, Issues approved cash advances on credit cards.
- Maintains awareness of new business opportunities and refers customers to appropriate personnel.
- Answers telephone inquiries about balances, withdrawals, account verifications, etc.
- Prepares daily settlement and proof of cash transactions, balancing cash drawer accurately.
- Processes night, mail, ATM, and courier deposit transactions.
- Maintains an approved level of cash and sells excess cash or mutilated cash.
- Balances and services ATM machines, coin machines, or currency transaction machines.
- Verifies and wraps coin and/or currency for vault control purposes.
- Abides by current laws and organizational policies to promote a harassment-free workplace.
- Cooperates with and supports adherence to internal policies, procedures, and practices for risk management and overall safety and soundness.
- Provides safe deposit box service to customers.
- Works Saturdays and evenings as required; opens and closes the branch as needed.
- Performs other duties as assigned.
Qualifications
- A high school diploma or equivalent preferred.
- Cash handling experience in banking, cash office, or retail setting.
- Six (6) months to one (1) year of experience preferred.
- Excellent customer service skills.
- Exemplary organizational, problem-solving, and communication skills.
- Ability to follow precise directions.
- Ability to operate teller equipment and learn banking systems quickly.
- Proficient PC skills.
- Moderate typing and ability to operate various office machines.
Benefits
- Medical
- Dental
- Vision
- 401(k) Match
- Profit Sharing
- Paid Time Off
- 11 Holidays
- Tuition Reimbursement
- Free Parking throughout Tompkins Community Bank
- Employee Referrals
Pay
USD $18.25 - USD $20.00 /Hr.