Teller

Responsibilities

• Welcomes clients warmly with a pleasant demeanor, using the client name, whenever possible, and thanks them for doing business.
• Aids clients and makes them feel appreciated.
• Ensures financial transactions are completed accurately and efficiently, while adhering to all policies, procedures, and regulatory and banking requirements.
• Helps build relationships with clients by connecting them with other team members who can assist them with their financial needs.
• Performs a variety of duties quickly and accurately to support the paying and receiving function of the branch, including:
• Accept and process deposit transactions.
• Cash checks and process withdrawal transactions within approved authority and operating policy, while ensuring proper identification is obtained and verifying sufficient funds are available.
• Sell Cashier’s Checks.
• Redeem EE Savings Bonds.
• Issue approved cash advances on Company accepted credit cards.
• Transfer funds between accounts as required.
• May accept and process utility payments.
• Accept and process all types of loan payments and credit card payments.
• Prepare daily settlement and proof of cash transactions; balance cash drawer accurately, quickly, and efficiently on a daily basis.
• Prepare and review reports relating to the function, such as Currency Transaction Reports (CTRs), Bank Secrecy Reports, etc.
• Process night deposit, mail deposit, ATM deposit, and courier deposit transactions.
• Maintain an approved level of cash, and sell excess cash and/or mutilated cash when appropriate.
• Balance and/or service ATM machines, coin machines, or currency transaction machines when necessary.
• Verify and wrap coin and/or currency for vault control purposes.
• Abide by the current laws and organizational policies and procedures designed and implemented to promote an environment that is free of harassment and other forms of illegal discriminatory behavior in the work place.
• Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company’s compliance with all regulatory requirements; ensure that the unit and all personnel adhere to the same.
• Provide safe deposit box service to customers.
• Work Saturdays and evenings as required; open and close the branch as required.
• If necessary, team members may be required to float to other branches to meet business needs.

Qualifications

• A High School Diploma or GED.
• Cash handling experience in banking, cash office, or retail setting.
• Six months to one (1) year of experience is preferred.
• Excellent customer service skills.
• Exemplary organizational, problem-solving, and communication skills.
• Ability to follow precise directions.
• Ability to operate teller equipment and learn banking systems quickly.
• Proficient PC skills.
• Moderate typing and ability to operate various office machines.

Benefits

• Medical
• Dental
• Vision
• 401(k) Match
• Profit Sharing
• Paid Time Off
• 11 Holidays
• Tuition Reimbursement
• Free Parking throughout Tompkins Community Bank
• Employee Referrals
• EEO Statement

Pay

USD $0.00 - USD $0.00 /Hr.