Teller

We need to output HTML fragment with sections: About the role? The posting includes "Position Overview" and "Job Description". We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We have content: Position Overview (maybe About the role). Job Description (Responsibilities). Qualifications (Qualifications). Preferred Skills (Skills). Benefits (Benefits (Benefits). No Pay or Schedule info. So we should not include Pay or Schedule sections. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, disability accommodations, etc. Also remove navigation, cookie, legal, etc. Also remove "To learn more about this and other opportunities on our team Watch this video." etc. Also remove "PNC Employees take pride..." maybe part of responsibilities? Actually that is about values; could be part of responsibilities? Might be considered responsibilities but it's generic. We'll keep substantive info. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include details from Position Overview, Job Description, Qualifications, Preferred Skills, Benefits. We need to format as

headings and then content: either

for prose,

• for lists. We need to decide what goes where. Section headings: - About the role: from Position Overview (first paragraph). Content: At PNC, our people are our greatest differentiator... As a Full Time Teller within PNC's retail organization, you will be based in Dallas, TX, at the Garland Downtown branch. Bilingual-Spanish preferred. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. We should keep that as prose. - Responsibilities: from Job Description (list of duties). The job description includes many sentences; we can turn each into bullet list. List items: - Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. - Processes a variety of customer interactions. - Educates customers on alternatives available for their financial interactions. - Identifies banking opportunities during the customer interaction and refers as appropriate. - Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. - Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. - Educates customers on options for managing financial transactions by leveraging technology, tools and resources. - Applies product and procedural knowledge to solve customer's problems. - Adheres to all policies and procedures, demonstrating sound judgment within established limits. - Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. We could also include the bullet about PNC Employees take pride... but that seems more about values; maybe we can include as part of responsibilities? It's not a duty. Might be omitted as boilerplate? It's not exactly boilerplate but it's a statement about expectations. Could be considered part of responsibilities? The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we should include it if it's substantive. It says: "PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework." That's substantive. Could be part of responsibilities or maybe a separate section like "Expectations". But we only have allowed headings; we could put under Responsibilities as additional bullet points. We'll add two bullet points: - Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. - Requirements: The posting has Qualifications section with subparts: Preferred Skills, Work Experience, Education, Certifications, Licenses, Language Assessments. The "Qualifications" heading is present. We need to decide if we put Qualifications as a section heading (allowed). The content includes list of skills, competencies, work experience, education, required certifications/licensures needed. We could split into Requirements (maybe includes work experience, education, certifications, licenses) and Skills (preferred skills, competencies). The allowed headings: Qualifications, Skills. So we can have Qualifications section for work experience, education, certifications, licenses, language assessments. And Skills section for preferred skills and competencies. Thus: Qualifications: includes Work Experience, Education, Certifications, Licenses, Language Assessments. We need to preserve details: Work Experience: "Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered." Education: "No Degree" Certifications: "No Required Certification(s)" Licenses: "No Required License(s)" Language Assessments: "Spanish Speaking - Preferred" We can present as list. Skills: includes Preferred Skills list and Competencies list. Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs We can combine into one list or separate lists. Probably better to have two sub-lists under Skills heading: Preferred Skills and Competencies. But we must use
  • for any list. We can have nested lists? Probably just separate
    each with heading? But we cannot add extra headings besides the allowed ones. Could we include a

    preceding each list? Yes, we can have prose then list. Thus Skills section:

    Skills

    then maybe a

    Preferred Skills:

    then
    ... then

    Competencies:

    then
    ... Benefits: from Benefits section: "PNC offers a comprehensive range of benefits..." list many items. We'll turn into
    • . We need to exclude boilerplate: Disability Accommodations Statement, EEO, etc. Also remove "To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com." That's part of benefits description but maybe we keep as prose? It's a link; but we can keep as prose sentence. We also need to remove "PNC Employees take pride..." we already used. We also need to remove "To learn more about this and other opportunities on our team Watch this video." (boilerplate). Also remove "PNC is an in-office company..." we kept in About the role. Now produce HTML. Check for any mention of Pay or Schedule: none, so omit those sections. Make sure not to repeat job title as heading. Now produce final HTML fragment. Let's craft:

      About the role

      At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's retail organization, you will be based in Dallas, TX, at the Garland Downtown branch. Bilingual-Spanish preferred. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

      Responsibilities

      • Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
      • Processes a variety of customer interactions.
      • Educates customers on alternatives available for their financial interactions.
      • Identifies banking opportunities during the customer interaction and refers as appropriate.
      • Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
      • Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
      • Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
      • Applies product and procedural knowledge to solve customer's problems.
      • Adheres to all policies and procedures, demonstrating sound judgment within established limits.
      • Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
      • Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
      • Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

      Qualifications

      • Work Experience: Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
      • Education: No Degree
      • Certifications: No Required Certification(s)
      • Licenses: No Required License(s)
      • Language Assessments: Spanish Speaking - Preferred

      Skills

      Preferred Skills:

      • Accountability
      • Banking
      • Client Loyalty
      • Customer Experience (CX)
      • Customer Service
      • Identifying Opportunities
      • Leveraging Technology
      • Proactive Sales

      Competencies:

      • Accuracy and Attention to Detail
      • Addressing Customer Needs
      • Banking Products
      • Digital Awareness
      • Effective Communications
      • Fraud Detection and Prevention
      • Managing Multiple Priorities
      • Matrix Management
      • Problem Solving
      • Understanding Customer Needs

      Benefits

      • Medical/prescription drug coverage (with a Health Savings Account feature)
      • Dental and vision options
      • Employee and spouse/child life insurance
      • Short and long-term disability protection
      • 401(k) with PNC match, pension and stock purchase plans
      • Dependent care reimbursement account
      • Back-up child/elder care
      • Adoption, surrogacy, and doula reimbursement
      • Educational assistance, including select programs fully paid
      • A robust wellness program with financial incentives
      • Paid time off: matern