Teller
- items (maybe include percentages). Keep all details.
- Requirements: includes knowledge and skills, education/certifications/licenses, interpersonal skills, Ada requirements (physical requirements), working conditions, mental/emotional requirements. We'll combine into a Requirements section with sub-sections? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have only those top-level headings. We can embed details inside
or
- . We'll not create extra headings like "Physical Requirements". We'll just include them as paragraphs or list items under Requirements.
- Qualifications: maybe education etc. But we have education in Requirements. Could treat education as Qualifications. But we need to avoid duplication. The instruction: "Prefer a few substantive sections over many thin ones." So we can combine education and knowledge into Requirements, and maybe Skills separate? But we have "Skills" as a possible heading. The posting mentions "knowledge, skills and experience". Could create Skills section for "knowledge and skills". But we also have "Requirements" heading. We need to decide which sections to include based on content.
We have content for:
- About the role: description of role (enhancing member experience, etc.)
- Responsibilities: major duties with percentages.
- Requirements: includes knowledge and skills, education, interpersonal skills, physical requirements, working conditions, mental/emotional requirements.
- Benefits: The opening mentions competitive salary, paid vacation and holidays, generous 401(k) retirement plan with company matches, weekly pay, professional and fun office working environment. That's benefits.
- Pay: The opening mentions competitive salary (but not specific number). Also weekly pay. The instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state competitive salary, weekly pay, paid vacation, holidays, 401(k). So we can include Benefits section. Pay: we have "competitive salary" and "weekly pay". That is specific enough? It says competitive salary (no number) and weekly pay (implies pay frequency). Might be considered substantive? The instruction says: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state competitive salary and weekly pay, which is not filler like "commensurate with experience". It's somewhat vague but still states something. I'd include Pay section with that info.
- Schedule: The posting gives schedule: Mon: Off, Tues & Wed: 12:30pm-6:15pm, Thurs & Fri: 11:45am-6:15pm, Sat: 8:45am-12:15pm, part-time 28 hrs/wk. So we can include Schedule section.
- Qualifications: Could be education (high school degree or GED required). But we already have education in Requirements. Might be redundant. We could omit Qualifications section to avoid thin sections. The instruction: prefer a few substantive sections over many thin ones. So we can combine education into Requirements.
- Skills: Could be knowledge and skills (cash handling, customer service). But again could be part of Requirements.
Thus we will output sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
We need to use
- for any list of duties/requirements/benefits. Use
for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format them. Let's extract details: About the role: The paragraph after "Role Enhancing member's experience..." Actually the text: "Role Enhancing member's experience by accurately processing financial transactions and being an effective source of information for members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time. Provides appropriate solutions and cross-sells credit union services to assist in meeting branch goals and achieve financial success." Also earlier: "Are U willing to provide our members with your enthusiasm for service, integrity to become their trusted financial partner, create and support quality teamwork among staff and able to apply your knowledge, skills and experience with member service and problem solving to accomplish important and meaningful work." That's also about role. Also opening: "Partners 1st Federal Credit Union will provide U with a competitive salary, paid vacation and holidays, generous 401(k) retirement plan with company matches, weekly pay, and a professional and fun office working environment." That's benefits. We'll combine role description: maybe two paragraphs: one about enthusiasm for service etc., and the role enhancing member experience. We'll keep them as
. Responsibilities: The "Major Duties And Responsibilities" with percentages: - 45% Handles initial contact with members via in person interaction, by phone, or email, in a professional manner to enhance member's experience. Demonstrates efficiency with financial transactions for members including but not limited to receiving deposits, disbursing cash, and receiving loan payments. Verbally confirm intended transactions with members to assure needs are met and minimize errors. - 15% Identifies cross-sell opportunities providing members with additional services and solutions. Refers members to appropriate staff for new accounts, loans, and consultations. Assists in meeting branch growth goals productivity and profitability. Participates in community involvement activities. - 15% Balances cash drawer daily to maintain transaction accuracy. Notify supervisors of any discrepancies while following established policies. Keeps cash drawer and all funds locked in a secure cash drawer. - 10% Addresses member inquiries on accounts, records amounts and dates of payments and other significant information, checks customer calculations and validates checks and/or counts cash payments. Issues cashier's checks, receives currency for coin and verifies amounts, cashes checks according to written procedures. - 5% Research, troubleshoot and resolve member concerns to enhance member experience and internal inquiries regarding policies, procedures, and products. - 5% Assist other departments and branches with transactions as needed, provide support for the department and branch managers in fulfilling member requests and merchant verifications. - 5% Performs other duties as assigned We'll make each as
- with the text. Requirements: Need to include: - Knowledge and Skills: Experience Cash handling and customer service experience is strongly preferred. - EDUCATION/CERTIFICATIONS/LICENSES: High school degree or GED required. - Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions. - Ada Requirements (maybe a typo for ADA) PHYSICAL REQUIREMENTS: Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs. and coin bags up to 30 lbs on occasion. Must be able to stand, sit, walk for extend periods of time. Reach and grasp using arms, hands and fingers. Must be capable of climbing / descending stairs in emergency situation
for each section heading. Use
- for any list of duties/requirements/benefits. Use