Teller

About the Role

Provides top rate service to all customers by providing accurate and efficient service. Processes and records routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Responsible for professionally promoting MCB's products and services.

Responsibilities

• Identify customers and accurately manage various transactions, including validating and cashing checks, accepting cash and/or checks for deposit, receiving and counting working cash, and processing cash withdrawals.
• Perform specialized tasks such as preparing cashier's checks, personal money orders, and exchanging foreign currency.
• Perform services for customers such as ordering bank cards and checks.
• Receive and verify loan payments and mortgage payments.
• Balance currency, cash, and checks in cash drawer at end of each day.
• Answer inquiries regarding checking and savings accounts and other bank related products.
• Other duties as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions.
• Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.

Qualifications

High school diploma or equivalent.

Skills

• Exceptional customer service skills
• Ability to complete tasks accurately and efficiently
• Team player who operates with a dynamic, "all hands-on deck" approach
• Strong problem-solving skills
• Strong commitment to MCB's vision and role in the communities we serve
• Positive, resourceful, and flexible
• Ability to work effectively with individuals from diverse communities and cultures
• Outstanding written and verbal communication skills, interpersonal skills, active listening skills and relationship building capabilities
• Ability to multitask and perform a variety of job functions in any given day

Experience

Some clerical, administrative, cash handling, sales or customer service experience preferred. Relevant computer skills.