Teller

About the role

Join Clock Tower Community Bank, a division of Morton Community Bank (MCB). Established in 1960, MCB has grown to over 550 employees, 50 branch locations, and over $5 billion in assets. We pride ourselves on dedicated service to customers and communities, valuing our employees as internal assets. Each MCB employee owns a portion of the bank through our ESOP (Employee Stock Ownership Plan), a substantial benefit upon retirement.

Pay

$17.50 USD to $19.39 USD. The estimated range is the budgeted amount for this position. Final offers are based on factors including skill set, experience, location, and qualifications.

Benefits

• Medical, Dental, and Vision insurance
• Short-Term and Long-Term Disability
• HSA and FSA options
• 401k retirement plan
• Life and AD&D insurance
• Vacation Days, Personal Days, and Paid Holidays

Responsibilities

• Provide top-rate service to customers with accurate and efficient transaction processing, including cashing checks, accepting deposits and withdrawals, processing loan payments, and money transfers.
• Promote MCB’s products and services professionally.
• Identify customers and manage transactions such as validating and cashing checks, accepting deposits, processing withdrawals, and counting working cash.
• Prepare specialized items like cashier’s checks, personal money orders, and exchange foreign currency.
• Order bank cards and checks for customers.
• Receive and verify loan and mortgage payments.
• Balance currency, cash, and checks in cash drawer at the end of each day.
• Answer inquiries about checking and savings accounts and other bank-related products.
• Perform other duties as assigned.

Physical Demands

The physical demands include climbing, reaching, standing, lifting, talking, hearing, and performing repetitive motions. Medium exertion is required: exerting up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly. Close visual acuity is necessary for preparing and analyzing data, viewing a computer terminal, and similar tasks.

Requirements

• High school diploma or equivalent.
• Exceptional customer service skills.
• Ability to complete tasks accurately and efficiently.
• Team player with a dynamic, “all hands-on deck” approach.
• Strong problem-solving skills.
• Commitment to MCB’s vision and role in the communities served.
• Positive, resourceful, and flexible attitude.
• Ability to work effectively with individuals from diverse communities and cultures.
• Outstanding written and verbal communication, interpersonal, active listening, and relationship-building skills.
• Ability to multitask and perform various job functions daily.

Qualifications

• Some clerical, administrative, cash handling, sales, or customer service experience preferred.
• Relevant computer skills.