Teller

About the role

Provides prompt, accurate, and courteous in-person, drive-thru, or telephone service to members while processing routine financial transactions and answering questions. Cross-sells credit union products and services, and makes referrals to a Loan Officer, Mid Oregon Wealth Management, or the Mortgage Lending area as needed.

Responsibilities

• Process routine financial transactions accurately and courteously
• Answer member questions in person, via drive-thru, or by telephone
• Cross-sell credit union products and services
• Refer members to Loan Officers, Wealth Management, or Mortgage Lending as appropriate

Requirements

• Pleasant, friendly demeanor and excellent customer service skills
• Proficiency in keyboarding, including 10-key
• Accuracy in handling transactions and cash
• Ability to multitask efficiently and quickly
• Ability to retain knowledge of credit union products and services and offer them to members

Physical Requirements

• Speaking on the telephone approximately 10% of the workday
• Occasional snow shoveling to clear sidewalks
• Continuous sitting, standing, talking, and listening for extended periods
• Repetitive use of hands for typing and writing
• Clarity of vision at 20 inches or less for processing transactions and computer usage
• Memory demands for recalling credit union policies, services, and regulations
• Occasional lifting up to 35 pounds to move supplies or office equipment
• Bending, squatting, or kneeling to reach ground-level supplies
• Reaching above shoulder level for overhead supplies
• Able to push up to 250 pounds with a dolly

Work Environment

• Office environment with average noise levels from computers, printers, scanners, phones, and conversations
• Potential travel impact due to winter weather in Central Oregon
• Seasonal fires may affect air quality

Benefits

• Medical, dental, and vision insurance
• Life, disability, and AD&D insurance
• Employee Assistance Program (EAP)
• Aflac supplemental insurance
• 401k with matching contributions
• Paid vacation, sick, and personal time
• Paid volunteer hours

Pay

Starting salary depends on experience.

Schedule

The work schedule is typically 8:15 a.m. to 5:15 p.m., Monday through Thursday, and 9:15 a.m. to 6:15 p.m. on Fridays.

Work location: La Pine Branch. Starting date: Immediately.