Teller

Job Description

The Teller position requires someone who is organized, attentive, and provides exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. This employee will respond to customer requests and inquiries, make recommendations about bank products and services, maintain and balance cash supplies, and keep accurate bank records and financial information.

Expectations

• Absorbing and responding to customer requests and inquiries.
• Making recommendations about bank products and services.
• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Packaging cash and rolling coins to be stored in drawers or the bank vault.
• Keeping a clean, organized work area and a professional appearance.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to track bank information and generate reports.
• Fulfilling all bank financial and security regulations and procedures.

Qualifications and Education Requirements

• A high school diploma or equivalent.
• 6 or more months of cash handling or teller experience preferred, or an equivalent combination of education and experience.
• Experienced with 10-Key and Microsoft Outlook, Word, and Excel.

Preferred Skills

• Basic math and computer skills.
• A high level of accountability, efficiency, and accuracy.
• Strong sales skills are a plus.
• A professional appearance and courteous manner.
• Exceptional time management, communication, and customer service skills.

Additional Notes

• Must have the ability to solve practical problems and deal with a variety of situations exercising flexibility, critical thinking skills, and sound judgment in a fast-paced environment.
• Must be detail oriented and well organized.
• Must be flexible and able to shift resources and priorities as required.
• Must be able to complete all assignments with minimal supervision.

*Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

M C Bank is an Equal Opportunity / Affirmative Action employer, committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. All hiring decisions are based on qualifications, merit, and business needs.