Teller

Objective/Summary

This position is responsible for performing banking transactions for Bank customers.

Essential Functions

• Processes customer transactions with professionalism and courtesy.
• Handles customer complaints and works through these sensitive issues to resolution.
• Performs data entry to complete reporting requirements.
• Ensures that currency and coin requirements, limitations, regulations and provisions are maintained.
• Maintains a positive working relationship with customers and co-workers.
• Know the identity of your customer to reduce fraud and risk of loss to the Bank.
• Demonstrates knowledge and expertise of basic teller functions.
• Supports the Company's overall mission, standards, and confidentiality guidelines.
• Performs data entries for loan input.
• Back up Drive-Thru Teller: ensuring that transactions are completed in a quick, efficient manner without delay and working multiple lanes to avoid long back-ups in traffic lanes.
• Maintains strict confidentiality guidelines in accordance with Bank policy.
• Maintains strict control and security of cash under your supervision.
• Maintain policy and procedures as defined by Management.
• Cross-sell products and services.
• Assist with customer phone calls in a timely and courteous manner.
• Performs other duties as required by management.
• May participate in a wide variety of special assignments.

Requirements

• Satisfactory credit and criminal background check.
• Training for this role will be conducted at the training center located in Graham, Texas, with attendance expected unless an approved accommodation is needed.

Skills

Hard Skills: Proficient in basic personal computer operations. Able to type efficiently. Able to count large sums of money by hand.

Soft Skills: Good verbal and written communication skills, attention to detail, organization skills, can-do attitude, problem solving skills, decision-making skills, sense of urgency, and strong work ethic.

Physical Demands

• Regularly required to talk and hear.
• Requires standing and/or sitting for an extending period with some walking, with some bending, kneeling, stooping, crouching, crawling, and climbing.
• Occasional light lifting not over 50 lbs.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This response is AI-generated, for reference only.