Teller

About The Role

Imagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. At Guaranty Bank & Trust, we improve the financial well-being of our customers while delivering a "Raving Fans" experience, both for customers and employees. Join the Guaranty Bank and Trust Team!

Duties And Responsibilities

• Performing transactions such as accepting deposits and loan payments, cashing checks, issuing money orders and cashier’s checks.
• Providing efficient and exceptional customer service both in person and over the phone.
• Complying with privacy policies and procedures to maintain customer confidentiality and information protection.
• Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures.
• Completing and passing all required regulatory compliance training as assigned.
• Connecting customers to the appropriate department specialists that can help them with specialized financial needs.
• Engaging customers in person and by phone to assist, and conduct transactions through self-service technologies.
• Performing any additional duties and tasks assigned by management.

Qualifications & Skills

• Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives.
• Excellent communication skills that build customer relationships based on trust.
• Strong critical thinking and problem-solving skills to meet our customer's needs.
• Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change.
• Able to collaborate with others to achieve shared goals.
• Proficient in Microsoft Office.

About You

Must live within 30 minutes of the bank's location listed below. Address: 100 W Arkansas St Mount Pleasant, Texas 75455

Work Location

Guaranty Bank & Trust in Mt Pleasant, TX.

Physical Demands

• Sit.
• Use hands in repetitive motions to finger, grasp, handle or feel.
• Talk or hear.
• Stand.
• Walk.
• Lift or reach with hands and arms.
• Operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
• Perform work on computer for an average of 6-8 hours per day, when necessary.
• Work extended hours or travel off site whenever required or requested by management.
• Regular, reliable and timely attendance.
• Climb / Descend stairs in an emergency situation.

Compensation & Benefits

• Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position.
• We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance.
• Coverage is available to employees and their eligible dependents in accordance with our written plan documents.
• You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services.
• We also offer a generous Paid Time Off (PTO) plan and paid holidays.
• PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees.
• Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays.
• In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays.