Jobs · Finance · New York

Teller

GPO Federal Credit Union · New Hartford, NY · Yesterday
On-siteFinanceFull-time
We need to output HTML fragment with sections: About the role? The description includes "Our Mission" and "Overview Of The Role". We need headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading only if there is real content. We need to preserve all substantive info, remove boilerplate (mission maybe part of About the role). We need to include sections: About the role (overview), Responsibilities, Requirements, Qualifications, Skills (maybe from "Teller Expectations"? Actually expectations could be skills/behaviors). Benefits: they list benefits. Pay: they say "Actual compensation rate will be determined based on relevant experience." That's not a specific number; it's vague. According to rule: never emit Pay section unless posting actually states them. It says "Actual compensation rate will be determined based on relevant experience." That's not a specific pay figure; it's a statement that pay is based on experience. That's still not a concrete number. The rule says: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The phrase "Actual compensation rate will be determined based on relevant experience." is essentially "commensurate with experience". So we should NOT create a Pay section. Schedule: they gave schedule: "Teller scheduling is Monday-Friday 8:15am-5:15pm with two to three Saturdays a month from 8:45am-12:15pm." That's specific schedule info, so we can create a Schedule section. Benefits: they list benefits: "GPO’s Benefits Package Includes Employer Paid 401K Retirement Plan (starting on your first day with 3% employer contribution match), Life Insurance, Long Term Disability and HSA Contributions Competitive Salaries, Annual Raises and Incentives Low Cost Medical, Dental, & Vision Insurance Paid Vacation Time, Sick Leave, Personal Time and 11 Paid Holidays". That's substantive, so Benefits section. Skills: maybe from "Teller Expectations" and "Teller Qualifications"? Actually Qualifications already separate. Skills could be from "Teller Expectations" (positivity, enthusiasm, work ethic, accountability, training, communication, discretion, community involvement). Also "Equipment Used" maybe skills. We'll create Skills section combining relevant bullet points. Requirements: they have a "Requirements" heading then list responsibilities? Actually they have "Requirements" then "Teller Responsibilities". Might be mislabelled. We'll treat "Requirements" as the list after "Requirements" heading? The text: "Requirements Teller Responsibilities Engage with members..." So after "Requirements" they go into responsibilities. Then later they have "Teller Expectations", "Teller Qualifications", "Teller Physical Demands", "Decision Making", "Financial Responsibilities", "Communication", "Equipment Used", "Work Environment". So we need to map. We need to avoid duplicate headings. We'll create sections: - About the role (overview): combine "Our Mission" and "Overview Of The Role". Could be a paragraph. - Responsibilities: list from "Teller Responsibilities" bullet points. - Requirements: maybe combine "Teller Qualifications" and "Teller Physical Demands"? Actually "Requirements" could be qualifications + physical demands. But we already have Qualifications section. The instruction says use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need separate sections for Requirements and Qualifications. We'll interpret: Requirements: maybe the mandatory items: "A high-school diploma or a GED. A minimum 6 months of cash-handling experience. Willingness to promote credit union products and services." Also maybe "Ability to work in a team setting as well as take on projects as an individual." That seems more like qualifications. But we can split. Qualifications: maybe "Determined and motivated individual with a positive attitude." etc. Skills: from "Teller Expectations", "Equipment Used", "Communication", "Decision Making", "Financial Responsibilities". Could be a list. We need to ensure we don't create empty sections. Let's extract content: Mission: "Our Mission: To provide unwavering commitment to excellence in all we do for employees, members and the community we serve." Overview Of The Role: "The teller position is one that has primary contact with GPO’s membership and plays a vital role in ensuring our members receive quality service. As a teller you must act as a member advocate by seeking ways to enhance the member experience while completing daily transactions. Teller scheduling is Monday-Friday 8:15am-5:15pm with two to three Saturdays a month from 8:45am-12:15pm. As a Teller you will gain multiple skills & knowledge such as proper cash handling & customer service skills, knowledge of financial products and sales experience." We'll put overview in About the role paragraph. Responsibilities list: - Engage with members to guarantee a positive experience and develop strong member relationships. - Look for opportunities to refer products and services that would provide value and benefit to the members in addition to helping the branch meet overall sales goals. - Complete transactions accurately to ensure a balanced drawer daily. - Greet members as they enter the building to create a welcoming and aware environment. - Perform transactions in a professional manner to build member confidence and trust. - Resolve service issues and answer member questions or refer members to another employee as appropriate to guarantee member satisfaction and retention. - Maintain the ATM and night depository as directed by the teller supervisor. - Act as a first line of defense against member fraud by reporting suspicious or irregular activity and educating our members on account security. - Perform other duties as requested to ensure an efficient and smooth teller line. That's from "Teller Responsibilities". Requirements: maybe the list after "Requirements" heading? Actually the text: "Requirements Teller Responsibilities Engage with members..." So maybe they intended Requirements then Responsibilities. But we already used Responsibilities. So Requirements could be the list under "Teller Qualifications"? Hmm. Better to follow typical job posting: Requirements often include education, experience, etc. Qualifications may be similar. But we have both sections. Let's parse: After "Requirements" they go into responsibilities. Then later they have "Teller Expectations", "Teller Qualifications", "Teller Physical Demands", "Decision Making", "Financial Responsibilities", "Communication", "Equipment Used", "Work Environment". Then "GPO’s Benefits Package Includes..." Thus we can assign: - Requirements: maybe the bullet list under "Teller Qualifications"? Actually "Teller Qualifications" includes: Determined and motivated individual with a positive attitude. Ability to work in a team setting as well as take on projects as an individual. A high-school diploma or a GED. A minimum 6 months of cash-handling experience. Willingness to promote credit union products and services. That seems like requirements (education, experience). So we can put Requirements section with those items. - Qualifications: maybe "Teller Expectations"? But expectations are more like behaviors/skills. However we have Skills section for that. Qualifications could be "Teller Physical Demands"? That's physical requirements. But we could treat Qualifications as "Teller Expectations" (soft skills). But we need to avoid duplication. Let's decide: Requirements: education/experience (high school diploma/GED, 6 months cash-handling, willingness to promote products). Also maybe ability to work in team/individual. Qualifications: maybe "Determined and motivated individual with a positive attitude. Ability to work in a team setting as well as take on projects as an individual." Actually that overlaps. Better: Use Requirements for the hard requirements (education, experience). Qualifications for the soft/personal attributes (determined, motivated, positive attitude, team/individual work). Skills for the rest (expectations, equipment used, communication, decision making, financial responsibilities). Benefits as described. Schedule as described. Let's extract: Hard requirements (from Teller Qualifications list): - A high-school diploma or a GED. - A minimum 6 months of cash-handling experience. - Willingness to promote credit union products and services. Also maybe "Ability to work in a team setting as well as take on projects as an individual." Could be either. We'll put that in Requirements. Qualifications (personal attributes): - Determined and motivated individual with a positive attitude. - Ability to work in a team setting as well as take on projects as an individual. But that duplicates ability to work in team/individual. We'll keep it only once; maybe put in Qualifications. Skills: from Teller Expectations, Equipment Used, Communication, Decision Making, Financial Responsibilities. Teller Expectations list: - Bring positivity and enthusiasm to work every day. - Adapt a work ethic that is aligned with GPO’s mission and keeps our member service at the forefront. - Hold yourself accountable for the promises you make and the actions you take. - Complete training as assigned and continually search for opportunities to enhance one’s ability and knowledge. - Effectively communicate with fellow employees, teller supervisor and branch management while maintaining a professional and courteous demeanor. - Protect member information by using discretion when discussing member matters and properly following all policies and procedures related to confidential information. - Help create a positive image of your branch by playing an active role in your branch community. Equipment Used: - Must be able to operate a 10-key calculator and possess keyboarding skills. - Must be proficient in various data processing programs. - Must be able to maintain and troubleshoot automated teller machines and coin machines. Communication (maybe already covered) but we can include: - Must keep the teller supervisor and branch manager informed regarding key issues and respect the chain of command when issues arise. - Must effectively communicate within the branch to ensure the flow of ideas and information. Decision Making: - To exercise sound judgement when making decisions as they relate to position duties and the credit union’s policies and procedures. Financial Responsibilities: - To be responsible for safeguarding the credit union’s assets by ensuring that policies and procedures are followed. Work Environment: - Branch environment - Must promote a positive, friendly and courteous environment. We can incorporate work environment into Skills or maybe as a separate section but we don't have a heading for Work Environment; we can include under Skills. Now Benefits: list as given. Schedule: as given. Now we need to output HTML with

headings and
  • for lists,

    for prose. We must not repeat job title as heading. No Job ID. We must not include boilerplate like mission statement? Actually mission is part of About the role; we can include it. Now construct HTML:

    About the role

    Our Mission: To provide unwavering commitment to excellence in all we do for employees, members and the community we serve. The teller position is one that has primary contact with GPO’s membership and plays a vital role in ensuring our members receive quality service. As a teller you must act as a member advocate by seeking ways to enhance the member experience while completing daily transactions. Teller scheduling is Monday-Friday 8:15am-5:15pm with two to three Saturdays a month from 8:45am-12:15pm. As a Teller you will gain multiple skills & knowledge such as proper cash handling & customer service skills, knowledge of financial products and sales experience.

    Responsibilities

    • Engage with members to guarantee a positive experience and develop strong member relationships.
    • Look for opportunities to refer products and services that would provide value and benefit to the members in addition to helping the branch meet overall sales goals.
    • Complete transactions accurately to ensure a balanced drawer daily.
    • Greet members as they enter the building to create a welcoming and aware environment.
    • Perform transactions in a professional manner to build

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