Teller

What You’ll Do

• Get to know clients, understand their needs, and provide personalized service.
• Accurately process transactions while maintaining a positive and proactive approach.
• Process cash and check transactions with integrity and precision.
• Understand client needs and connect them with the right products and resources.
• Clearly explain security measures and banking procedures to clients.
• Handle client concerns with professionalism and find effective solutions.
• Identify and prevent fraud while ensuring compliance with banking regulations.
• Be part of a respectful, supportive team that values accountability and innovation.

What We’re Looking For

• High school diploma or equivalent.
• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, internet applications and multi-line phone systems.
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.
• Ability to work occasional weekends and extended hours.
• Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

What We Offer

• Medical, dental, vision, and employer-paid life and disability insurance.
• 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Paid time off, including 11 Federal Reserve bank holidays.
• Tuition assistance and professional development programs.
• Integrity, collaboration, innovation, and respect are at the heart of what we do.

Schedule

• Saturday: 8:30 AM – 12:15 PM
• Monday: 8:30 AM – 2:30 PM
• Tuesday/Wednesday/Thursday: alternate day off, either 10:30 AM – 2:30 PM or 8:15 AM – 4:15 PM
• Friday: 8:30 AM – 4:30 PM (most weeks)