Teller

About the Role

D.L. Evans Bank is a community bank providing premier banking services to residents of Southern Idaho and Northern Utah since 1904. We foster a working environment dedicated to teamwork and excellent customer service.

Responsibilities

• Represents the Bank in a courteous and professional manner
• Receives deposits and loan payments in person or by mail
• Processes cash advances, gift/travel cards, cashiers’ checks, government bonds, and similar transactions
• Disburses cash for checks/withdrawals and pays out money after verification of signatures and customer balances
• Processes transfers
• Processes assigned cash and transactions and balances at end of day
• Verifies transactions, monitors deposit amounts, examines documents for proper endorsement and negotiability, and detects and resolves discrepancies promptly
• Maintains security of assigned work area, places cash in teller drawer, and locks all drawers when leaving work area
• Places holds on uncollected funds when necessary in accordance with established policy
• Ensures that customers' requests and questions are promptly resolved
• Operates online teller terminal and provides in person, by telephone, or by mail information that customers may authorize concerning their account status
• Receives account holders' change of address and forwards documentation to the appropriate department
• Maintains privacy of customer account information
• Maintains and projects the Bank's professional reputation
• Directs calls to appropriate person/department as necessary and records and relays messages as appropriate
• Helps other area personnel as required
• Keeps management informed of area activities and any significant problems or concerns
• Completes required reports and records accurately and promptly
• Performs drive-up teller and night drop functions as assigned
• Cross-sells bank services by maintaining a general working knowledge of all bank products
• Keeps work area and equipment clean, secure, and well maintained
• Completes special projects as assigned
• Attends meetings as required
• Maintains the professional reputation of D.L. Evans Bank
• Promotes D.L. Evans Bank at all times
• Serves as a representative for D.L. Evans Bank in the community

Requirements

• Must be at least 18 years old
• High school diploma or GED required
• Knowledge of bank operations policies and procedures preferred
• Basic cash handling skills/experience preferred
• Able to operate related computer applications and business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, telephone, scanner, and branch capture machine
• Professional appearance, dress, and attitude
• Good communication skills
• Good typing skills
• Good math skills

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• FSA
• 401(k)
• Employee Stock Ownership Plan
• Paid Vacation
• Sick Time
• Life Insurance
• Long-term Disability Insurance