Teller

About the role

We are team CUTX, dedicated to delivering an unexpected experience. Founded in 1931, we aim to serve our communities better than traditional banks. Our mission is to teach our members how to manage their finances effectively. To join us, you must value Caring, Understanding, Teaching, and exceeding expectations at every interaction. We empower our employees to succeed, and most importantly, you must be ready to have fun!

Responsibilities

• Demonstrate enthusiastic support of Credit Union of Texas’s vision, core values, employee creed, and long-term objectives.
• Deliver an unexpected experience by consistently providing outstanding service to internal and external members with every interaction.
• Process share account and checking account deposits and withdrawals, loan/lease payments, and credit card payments.
• Negotiate check cashing transactions, process negotiable instruments (cashier’s checks, money orders), and process credit card cash advances.
• Identify member financial needs and recommend appropriate/progressive credit union product/service solutions.
• Meet or exceed sales and service goals established by leadership.
• Exercise due diligence by placing appropriate holds on checks deposited in accordance with Regulation CC and CUTX Funds Availability Policy.
• Comply with robbery and hold-up procedures.

Requirements

• Must be 18 years of age or older with a high school diploma or equivalency.
• Minimum 6 months or more of similar or related experience.
• Finger dexterity, grasping, talking, repetitive motions, average hearing, average visual abilities, sedentary work, sitting part of the time, and occasional exertion of up to 20 lbs.
• Physical activities and requirements of this position include few hazardous or unpleasant conditions, such as working during construction wearing a hard hat.
• Mental activities and requirements include reasoning ability, detailed ability, mathematical ability, language ability, and compliance with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control, and USA PATRIOT Act.

Qualifications

• Education and experience: High school diploma or equivalency, minimum 6 months or more of similar or related experience.

Skills

• Basic math skills, including adding, subtracting, multiplying, and dividing two-digit numbers.
• Ability to apply common sense understanding to carry out detailed instructions and deal with problems involving many variables.
• Effective communication and writing skills, including reading and analyzing general business periodicals, professional journals, correspondence, and procedure manuals.
• Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.

Benefits

We offer an excellent compensation and benefits package including: medical, dental, and vision insurance; life insurance and AD&D; 401(K); flexible spending account; Health Savings Account, and free and discounted credit union services.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.