Teller

We need to output HTML fragment with sections: Overview (maybe not a heading? The instruction heading? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Overview maybe not needed? The page already shows job title; we should not repeat job title as heading. Overview is like a description; we can put it in

. We need to include sections only when posting has real specific content. The posting includes Responsibilities (with subpoints), Qualifications, Skills, Experience, Other, Other Job Information (Hours, Compensation, Benefits). Also Physical Requirements, EEO etc which we should remove as boilerplate. Also "Other Duties", "Ancillary Duties" maybe part of responsibilities? We can incorporate into responsibilities. We need to avoid headings like Pay/Schedule/Benefits unless posting actually states them. The posting states Hours: 40 hours per week, Compensation: Commensurate with experience plus potential for annual merit increase. Benefits: list. So we can have a Benefits section (list), maybe a Pay section? The instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation and hours and benefits. So we could have a Pay section (maybe include compensation) and a Schedule section (hours) and Benefits section (list). However they say prefer a few substantive sections over many thin ones. Could combine Pay and Schedule into a "Compensation & Schedule" section? But they gave examples of headings: Pay, Schedule, Benefits. Might be okay to have separate if content exists. But we need to avoid filler like "commensurate with experience" is not specific numeric; but it's still content. It's okay. We must not include boilerplate like EEO, legal, etc. Also remove "Other Job Information" heading? We can incorporate its content into appropriate sections. We need to preserve all substantive information: overview paragraph, responsibilities (list), qualifications (education, training, requirements), skills (list), experience, other (flexible hours, travel), compensation, benefits, physical requirements? Physical requirements maybe not boilerplate? It's specific to job; but it's not in the list of headings we should use. Could we include a section for Physical Requirements? Not in the given list but we could still use

for any section heading? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those examples. Probably we should stick to those headings where applicable. Physical Requirements could be omitted? It's substantive but maybe considered boilerplate? It's specific to job; but we could include under a "Requirements" heading? Might be okay to include as a

under Qualifications? But better to include as a separate section maybe "Physical Requirements". However instruction says prefer a few substantive sections over many thin ones. Could combine physical requirements into Qualifications or Requirements. We also have "Other Duties" and "Ancillary Duties" which could be part of Responsibilities. We need to remove duplicated lines. Let's extract content: Overview paragraph: "At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities." We should remove EEO statement? That's part of overview but it's boilerplate? It's about equal opportunity; might be considered boilerplate but it's also part of overview. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove the EEO sentence. So overview without that sentence. Thus overview: first two sentences about dedication, then retail division info, beyond retail banking, commitment to employees, offer competitive compensation..., etc. We'll keep until before "As an equal-opportunity...". So overview ends at "professional development and advancement opportunities." Now Responsibilities: The Teller serves as a frontline representative... This position is responsible for processing financial transactions, maintaining cash accuracy, and supporting customers with everyday banking needs. The Teller actively listens to understand customer needs, provides information on products, services, and digital tools, and makes appropriate referrals to branch partners. This role requires strong attention to detail, adherence to security and compliance standards, and a commitment to creating a positive customer experience while supporting the operational integrity of the branch. Then Essential Responsibilities with bullet points (but they are not bullet but sentences separated by periods). We need to convert to

• . We'll need to parse each bullet. List: - Customer Experience & Service Delivery: Serve as a welcoming and professional first point of contact for customers entering the branch. Provide friendly, accurate, and efficient service while processing routine financial transactions, including deposits, withdrawals, payments, and check cashing with verification of customer identity and available funds. Engage customers in need-based conversations to understand how the bank can service their transactional needs. Identify opportunities to direct customers to appropriate team members for additional services or solutions. Educate customers on digital banking tools and self-service options to enhance convenience and confidence. Assist with routine inquiries and concerns, escalating more complex issues as appropriate. Support lobby management by helping guide customers to the right team member or service area. Answer incoming telephone calls promptly and professionally, directing inquiries and providing assistance in accordance with bank standards. - Sales, Advice & Referrals: Engage customers in needs-based discussions to identify appropriate banking solutions without pressure-based selling. Partners with branch team members to connect customers with specialists for more complex financial needs. Support branch goals by consistently modeling strong service behaviors and effective customer engagement. - Employee & Team Contributions: Collaborate effectively with team members to support branch operations and customer experience goals. Support branch operations by assisting with customer flow, lobby engagement, and routine operational tasks as needed. Contribute to a positive, inclusive, and respectful work environment. Take ownership of personal development and adapt positively to new tools, processes, and initiatives. Actively participate in branch meetings, training programs, and professional development opportunities, including travel to training locations as required, to enhance knowledge and skills. - Operational Excellence, Risk & Compliance: Perform all teller transactions with precision and balance cash drawer within established guidelines. Always protect customer and bank information and follow all security, authentication, and dual-control procedures. Remain alert to unusual or suspicious transactions or behaviors, follow fraud-prevention procedures, and escalate concerns to appropriate team members to help protect customers and the bank. Adhere to branch operating standards, including opening/closing procedures, cash handling protocols, and documentation requirements. Support internal audits, reviews, and regulatory requests as needed. Maintain proficient knowledge of and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner. - Other Duties: Provide support to other branches as needed to ensure proper staffing levels. Perform other related duties as assigned or directed to support branch and bank objectives. - Ancillary Duties: As an integral member of Retail Banking, this position is responsible to provide assistance wherever necessary to help the Branches and the Bank in achieving their annual goals. This may include traveling to other branches in the area to provide support as needed and to ensure proper staffing and service levels. We can combine Other Duties and Ancillary Duties into responsibilities list items. Now Qualifications: "Education, Training and Requirements: High School Diploma or GED required Ability to complete internal teller and product training Ability to attend a 5–7-day initial training program, which may involve overnight travel depending on distance; the company covers or reimburses applicable travel expenses, such as mileage and lodging Reliable transportation" We need to split into list items. Skills: list of bullet points after "Skills". Let's extract: - Excellent interpersonal, listening, and communication skills with the ability to create positive customer interactions - Strong attention to detail with accurate and proficient math skills - Clear thinking, sound judgement, and the ability to stay focused in a fast-paced environment - Ability to follow established procedures, prioritize tasks, and maintain confidentiality - Comfort using computers, digital tools, and standard office applications; ability to learn and navigate banking systems - Ability to build trust, demonstrate professionalism, and maintain composure during sensitive or involved customer situations - Ability to identify customer needs and direct towards appropriate bank products and services - Must consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence Experience: "Prior customer service and/or banking experience preferred Demonstrated ability to work directly with customers in a service or problem-solving capacity All applicants must be 18 years of age or older" Other: "Ability to work flexible hours based on branch needs Traveling to nearby branches may be required to support staffing and business needs Ability and willingness to travel to training sessions, meetings, professional development programs, and company-sponsored events, as required" Other Job Information: Hours: 40 hours per week Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: we may ignore or include as a brief note under Qualifications? Might be considered substantive but not in heading list. Could include as a

  under a "Requirements" heading? But we already have Qualifications. Could add a subsection? The instruction says prefer few substantive sections. Might be okay to omit Physical Requirements as it's somewhat generic. However it's specific: stand, walk, sit, lift up to 25 pounds, vision requirements. Might be considered boilerplate? It's typical for many jobs but still specific. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Physical requirements not listed as boilerplate to remove. So we should keep it. But we need a heading; maybe we can use "Requirements" heading for physical requirements? But we already have Qualifications heading for education/training. Could combine? Might be better to have a "Requirements" section for physical requirements, and keep Qualifications for education/skills/experience. However the instruction's examples include Requirements as a heading. So we can have a Requirements section for physical requirements. Then Qualifications for education/training/skills/experience? But they also listed Skills as separate heading. So we could have: - Responsibilities - Requirements (physical) - Qualifications (education/training) - Skills - Experience - Benefits - Pay - Schedule But we need to avoid too many sections. Could combine Qualifications and Skills into one? But they gave separate examples. However they said prefer a few substantive sections over many thin ones. So maybe combine Qualifications and Skills into one "Qualifications" section that includes education, skills, experience. But they also have Experience as separate heading. Hmm. We need to decide. Let's think: The posting has distinct blocks: Overview, Responsibilities, Qualifications (education/training/requirements), Skills, Experience, Other (flexible hours, travel), Compensation/Benefits/Hours, Physical Requirements, EEO etc. We could make sections: - Responsibilities - Qualifications (education & training) - Skills - Experience - Benefits & Compensation (combined) -