Teller

Responsibilities

• Perform teller transactions and cash handling functions for clients with accuracy and confidentiality, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing cash drawer.
• Accurately perform and support daily tasks that maintain branch integrity, including appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, and updating lobby rate sheets and brochures.
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
• Interact with external and internal clients, anticipate needs, and consistently provide proactive solutions and problem resolutions aligned with the bank’s Breakthrough Client Service Standards.
• Continuously deepen knowledge of Columbia Bank's product and service offerings and stay current on changes.
• Discuss and uncover customers’ financial needs to identify and offer appropriate products and services.
• Support branch referral goals by identifying and referring basic bank products to the appropriate business partner.

Requirements

• High School Diploma or GED required.
• 1 year of previous banking or customer service experience preferred.
• Bilingual preferred.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Consistent ability and willingness to build relationships with clients and other bank associates.

Benefits

• Competitive Incentive Plan: earn rewards that match your efforts.
• Professional Development: grow skills with tailored premier banker programs.
• Career Growth: clear paths to achieve professional goals.
• Comprehensive healthcare coverage (medical, dental, and vision plans).
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance and disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

Benefit eligibility begins the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly.

Pay

The pay range for this role is $18.00 – $23.00 per hour. The pay rate for the selected candidate depends on job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation; details will be provided during the recruitment process.

Schedule

Primary Location: fully onsite at 211 East Holly Street, Bellingham, WA 98225.