Teller
Citizens Bank - WI · Teller, AK · 4 days ago
Customer ServiceFull-time
About the role
We are seeking a full time Teller to join our Riverview Branch team.
Essential Duties And Responsibilities
- Represents the Bank to customers in a courteous, professional manner
- Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures
- Provides customers with outstanding service
- Cross sells Bank products to customers
- Maintains and balances a teller drawer
- Views basic account history and answers account questions
- Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks
- Answers the phone and assists customers as needed
- Processes check orders/reorders
- Processes cash advances
- Processes stop payments
- Processes changes of address
- Processes coin orders
- Processes wire transfers
- Unlocks and resets digital banking access
- Processes Add on CD deposits/batching
- All other duties as assigned
Requirements
- A High School Diploma or GED
- Prior banking experience preferred
- 6 months or more related experience in customer service and cash handling required
- Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control
- Must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines
- A high level of professionalism
- Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications
- Professional communication skills
- A high level of confidentiality
- Excellent organizational skills
- Accuracy
- Teamwork
Qualifications
None specified
Skills
None specified
Benefits
None specified
Pay
Not specified
Schedule
Business hours: Sunday closed, Monday - Friday 8:30am-5:30pm, Saturday 8:30am-12pm