Teller

About the role

At ChoiceOne Bank, we offer meaningful careers with opportunities to grow and thrive right here in Michigan. With over 125 years of history and 56 locations across West, Central, and Southeast Michigan, we are committed to creating a positive workplace built on respect, integrity, and teamwork.

Responsibilities

• Perform and follow the Bank’s policies, procedures, and customer service standards
• Operate teller window in accordance with bank policy, balancing daily
• Meet and exceed teller sale/referral goals
• Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality
• Acquire and maintain up-to-date knowledge of banking products, financial services, and technology
• Develop relationships with clients and ensure customers’ awareness of services offered. Recognize clients’ needs and make referrals to bankers
• Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time
• Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position
• Complete all required reports related to those acts and report any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer
• Be familiar with and comply with all federal and state banking regulations as applicable

Qualifications

• High School or GED
• Minimum of 6 months cash handling experience preferred

Requirements

• Ability to work in an office environment which may include many hours of computer and telephone usage
• This position is not remote-eligible