Teller

Start Your Career with Champions First Credit Union!

Champions First Credit Union is a rapidly growing financial institution serving communities from Pensacola to Lake City, with its headquarters in Tallahassee. We value community, career growth, and work-life balance, offering tuition reimbursement and training from day one.

About the Role

Join a team dedicated to making a real difference through charitable giving, local events, and educational partnerships like our scholarships and donations to Florida State University. Our culture is professional, positive, and people-focused, supporting our employees with meaningful work, a supportive team, and opportunities to grow.

Responsibilities

• Perform routine financial transactions, including deposits, withdrawals, cash advances, loan payments, purchase of monetary instruments, and check cashing according to established policies and procedures.
• Evaluate checks for negotiability and apply Check21 procedures when applicable.
• Open new accounts by performing all necessary system functions and collecting required documentation.
• Respond to new account and loan inquiries by providing information about our products and services.
• Contribute to branch production by educating members about beneficial products and services.
• Respond to members' requests, problems, and complaints, or direct them to the proper person for specific information and assistance.
• Receive various information pertaining to members' accounts and route to proper departments for processing.
• Aid in all teller department operations, including branch balancing, vault balancing, cash management, and night deposit management.
• Balance the vault, various cash equipment such as the coin machine, cash dispense, and ATM in addition to ensuring the night drop, ATM deposits, and mail are completed on time (same day) and correctly.
• Report any problems or concerns of the department to the branch supervisor.
• Maintain an adequate supply and oversee availability of daily cash, traveler's checks, money orders, and cashier's checks.
• Maintain teller inventory and supplies.
• Ensure the branch meets documentation expectations and compliance requirements.
• Exhibit superior customer service skills and have a desire to contribute to a high-functioning team.

Essential Functions

• Assist with member complaints & discrepancies.
• Responsible for Optical Imaging documents in the Teller area.

Job Specifications

• Professional, well-developed interpersonal skills necessary for servicing Credit Union members and projecting a positive image as a representative for the Credit Union.
• Minimum requirement of a high school diploma or equivalent plus at least 6 months of previous cash handling experience.
• Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.).
• This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, printers, filing cabinets, and fax machines. Additionally, this job will be required to operate a vault, ATM for balancing process, cash counter, cash advance machine, and coin machine.
• Requires manual dexterity, the ability to lift files and open filing cabinets and vault doors. Should be able to lift full boxes of work and be able to move full coin bags from the Fed and coin machine. This position requires bending, stooping, or standing as necessary.

EEO Statement

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.