Teller

About the role

Join a team that values community, career growth, and work-life balance, with tuition reimbursement and training from day one.

Essential Functions

• Perform routine financial transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, purchase of monetary instruments and check cashing according to established Champions First Credit Union policies and procedures.
• Fully comply with all state and federal regulations governing OFAC, BSA, and FACTA.
• Evaluate checks for negotiability and apply standardized Check21 procedures when applicable.
• Open new accounts by performing all necessary system functions and collecting all required documentation.
• Must have working knowledge of the Shared Branching rules and regulations.
• Respond to new account and loan inquiries by providing information about Champions First Credit Union products and services.
• Contribute to branch production by educating members about beneficial products and services.
• Respond to members' requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.
• Receive various information pertaining to members' accounts and route to proper department for processing.
• Aid in all teller department operations, including but not limited to branch balancing, vault balancing, cash management and night deposit management.
• Balance the vault, various cash equipment such as the coin machine, cash dispense and ATM in addition to ensure the night drop, ATM deposits and mail are all completed on time (same day) and correctly.
• Report any problems or concerns of the department to the branch supervisor.
• Maintain an adequate supply and oversee availability of daily cash, traveler's checks, money orders and cashier's checks.
• Monitor teller inventory and supplies.
• Ensure the branch is meeting documentation expectations and compliance requirements.
• Exhibit superior customer service skills and have a desire to contribute to a high functioning team.

Additional Functions

• Assist with member complaints & discrepancies.
• Responsible for Optical Imaging documents in the Teller area.