Teller

About the role

If you're motivated, detail-oriented, and have a passion for delivering exceptional customer service, keep reading! This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. We're seeking a friendly, and customer-oriented individual who is eager to build and maintain customer relationships. As a Teller, you will assist customers with their banking needs by processing deposits, cashing checks, accepting loan/credit card payments, and addressing customer questions or concerns. Bonus points if you're community focused and excited about making a positive difference for those around you. The ideal candidate is a cooperative, agreeable, and sympathetic listener who gets along with and enjoys helping others. This job requires a patient and stable work style and consistency in dealing with repetitive routines. A service- and team-oriented mindset is essential to success. The work requires attention to detail. The candidate must be able to manage those details with accuracy and careful attention to quality.

At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers. We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them.

Responsibilities

• Assist customers with various financial transactions including deposits, withdrawals, and transfers.
• Perform accurate and timely processing of customer transactions.
• Provide excellent customer service and actively listen to and address customer questions or concerns.
• Understand customer requirements and introduce them to new products and services.
• Collaborate with team members to achieve branch goals.
• Maintain and assure compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations; adhere to the Bank Secrecy Act (BSA) responsibilities that are specific to the position.
• Performs other duties as assigned.

Requirements

• At least one (1) year of customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Desired expertise: Cash handling or sales experience.

Benefits

Full-Time, 40 hours per week. Monday - Friday work week. Competitive Pay ranging from $17.00 - $19.00/hour (may vary based on experience). Eligible for an annual bonus of 1.5%-3% of your salary based on company goals and performance.

• Health, Vision & Dental Plans
• Health Savings Account (HSA) with CCF Contributions
• Health Reimbursement Arrangement
• Flexible Spending Account
• Employer Paid Life Insurance and Long-Term Disability Plans
• Voluntary Life Insurance and Short-Term Disability Plans
• Accident and Critical Illness Plans
• Hospital Indemnity
• 401K Retirement