Teller

About the role

If you’re motivated, detail-oriented, and have a passion for delivering exceptional customer service, keep reading! This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. We’re seeking a friendly, and customer-oriented individual who is eager to build and maintain customer relationships. As a Teller, you will assist customers with their banking needs by processing deposits, cashing checks, accepting loan/credit card payments, and addressing customer questions or concerns. Bonus points if you’re community focused and excited about making a positive difference for those around you. The ideal candidate is a cooperative, agreeable, and sympathetic listener who gets along with and enjoys helping others. This job requires a patient and stable work style and consistency in dealing with repetitive routines. A service- and team-oriented mindset is essential to success. The work requires attention to detail. The candidate must be able to manage those details with accuracy and careful attention to quality.

Responsibilities

• Assist customers with various financial transactions including deposits, withdrawals, and transfers.
• Perform accurate and timely processing of customer transactions.
• Provide excellent customer service and actively listen to and address customer questions or concerns.
• Understand customer requirements and introduce them to new products and services.
• Collaborate with team members to achieve branch goals.
• Maintain and assure compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations; adhere to the Bank Secrecy Act (BSA) responsibilities that are specific to the position.
• Performs other duties as assigned.

Requirements

• At least one (1) year of customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.

Skills

• Cash handling or sales experience (desired).

Benefits

• Health, Vision & Dental Plans
• Health Savings Account (HSA) with CCF Contributions
• Health Reimbursement Arrangement
• Flexible Spending Account
• Employer Paid Life Insurance and Long-Term Disability Plans
• Voluntary Life Insurance and Short-Term Disability Plans
• Accident and Critical Illness Plans
• Hospital Indemnity
• 401K Retirement Plan and Company Match
• Paid Time Off, Bereavement Leave and Paid Holidays
• Parental Leave
• Company-Wide Wellness Program
• Employee Assistance Program
• Colleague Referral Program
• Professional Development Reimbursement Program
• Career Planning
• Colleague Pricing on Secondary Market Mortgage Loans
• Colleague Beyond Save & Spend Accounts Perks

Pay

Competitive Pay ranging from $17.00 - $19.00 hourly. Eligible for an annual bonus of 1.5%-3% of your salary based on company goals and performance.

Schedule

Full-Time, 40 hours per week. Monday – Friday work week; occasional Saturdays required.