Teller

About the role

This position is a Float Teller. You will be scheduled at our local branches to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. The role also aims to increase the acquisition of memberships and member awareness concerning Credit Union products and services.

Responsibilities

• Receive and process member financial transactions, including deposits, withdrawals and loan payments.
• Balance cash drawer and make settlement of daily activity.
• Welcome members and provide routine information concerning credit union products and services.
• Direct members to appropriate department for specific information.
• Identify cross sell opportunities and cross sell services to members through in person transactional sessions, as well as by telephone and outbound calls.

Requirements

• Minimum of 1 year customer service and cash handling experience in a bank or credit union setting.
• Minimum of 1 year of sales/referral experience that includes providing related products and service options to customers.
• A high school education; some college preferred.

Knowledge and Skills

• Courtesy, tact, and diplomacy are essential elements of the job.
• Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

Benefits

• Medical, prescription, dental, vision
• Life and long-term disability insurance, employer paid
• Generous 401(k) plan
• Paid time off and holidays
• Loan discounts
• Tuition reimbursement to help foster career development; up to 90% paid tuition by Cardinal
• Considerable and substantive internal training on a myriad of banking subjects, member service, professionalism, and best industry practices

Pay

$18–$21 hourly wage