Teller

About the role

A Teller with Byron Bank is the most visible employee in the bank. They process customer transactions efficiently and accurately, be it a deposit, loan payment, or cashing a check. They actively listen to customers and meet their needs by completing the transaction or referring them to another department. They provide outstanding customer service.

Job Duties & Responsibilities

• Process a variety of customer transactions including:
  • Processing checking and savings deposits, verifying contents being deposited for correct titling and having proper endorsements.
  • Processing checking and savings withdrawals, verifying withdrawals for proper titling and endorsements, obtaining and documenting current identification, and verifying balances.
  • Processing loan, credit card, and real estate tax payments.
  • Completing transfers between accounts.
  • Issuing cashier checks, money orders, gift cards, and license stickers.
  • Completing mail, night drop, and courier bag transactions.
  • Watch for and identify counterfeit currency and fraudulent checks.
• Answer account questions.
• Scan and proof work for all departments.
• Read, understand, and follow Bank Secrecy Act (BSA) policy to include currency transaction reporting, monetary log reporting, and customer information program.
• Complete required training assigned by Compliance, Human Resources, or BSA departments.

Additional Duties & Responsibilities

• Balance teller window daily at the end of each business day.
• Follow bank policies and procedures.
• Engage in conversations to address current and future needs of our customers.
• Communicate through telephone and email.
• Build and sustain effective working relationships with co-workers.
• Communicate with Manager, identifying challenges and helping eliminate obstacles.
• Proactively engage in bank and community events.

Required Skills & Attributes

• Face to face interactions
• Effective communicator
• Accountability mindset
• Strong work ethic
• Highly responsive
• Strong relationship builder

Education & Experience

• High school diploma or the equivalent.
• Familiarity with computers, including Microsoft Office products.

Physical Requirements

• Ability to lift and move 40 pounds.
• Ability to stand for up to 9 hours.
• Creative use of a computer for up to 9 hours.

Pay Range

$16.50-$17.50 per hour

Benefits

• Health Insurance (Medical, Dental, Vision)
• 401(k) with match
• Health savings account
• Life insurance
• Paid time off (vacation, sick, volunteer)

Work Location

Byron

Equal Employment Opportunity

Byron Bank provides equal opportunity for all employees and applicants for employment and makes all employment decisions without discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, national origin, age, disability, family medical history or genetic information, political affiliation, military service, disability challenges, marital status, ancestry, status upon discharge from military service, order of protection status or other non-merit based factors (actual or perceived).